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Appstore review did't pass

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #15500

    sudong
    Participant
    Hi,Alex.I submit my app to appstore but it was rejected for App Store Review Guidelines 5.1.1 's (v) Account Sign-In. This is the details: Hello Mr. Su, Call Ticket 2172614 Thank you for your time on the phone today. As we discussed, your app was found to be out of compliance with App Store Review Guidelines 5.1.1 and 1.1.6. Specifically, please revise your app to provide optional account registration, login feature to access non account specific contents, including in-app purchases. Additionally, please revise your app so that your in-app purchase product names or labels are distinct from any real-world currencies. We hope you will consider making the appropriate revisions to your app and resubmit. Please feel free to contact me at U.S. +1-408-7830508 between 11AM-8PM PDT if you need further clarification. Best regards, Vivienne App Store Review   And after I stated the necessity of the account, she replied: Hello Mr. Su, Thank you for your follow up email. Since the learning materials offered in your app are not account specific contents, it would be appropriate to provide access to all users. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality. We hope you will consider making the appropriate revisions to your app and resubmit. Please feel free to contact me at U.S. +1-408-7830508 between 11AM-8PM PDT if you need further clarification. Best regards, Vivienne App Store Review   To summary,it should have a tourist mode.It's so difficult to change the app for me.Can you tell me how  to deal with it? Thanks.
    #15536

    WPLMS
    Keymaster
    Hi, Thank you for sharing the details with us. As far as I can see there are 2 points mentioned by the review team : a. You app seems to be asking users to register first and then access any content. Which means all the content in your app is locked and requires registration. It would be useful to show few pages first, add a home page, about page and a registration page in the app. Instead of forcing user to directly land on a page which shows registration, show a different home page for the user. So, when any random user downloads your app, he is not forced into registration just to check the app. b. Your in-app purchase names should not be currency specific like : instead of "29 dollar" write name as "29 points"
    #15553

    sudong
    Participant
    Yeah,I know this.But I haven't made any changes to apps. In my opinion, Apple requires users to watch content and buy points without registering. They require registration to be optional. I think you should make the right changes to the application. What I can think of now is to add a visitor login mode that allows users to have a random account and buy points by clicking on the visitor mode. Do you have any other suggestions?
    #15592

    WPLMS
    Keymaster
    This may have appeared after the new gdpr guidelines. We’re adding guest account feature in the theme in 3.8 update , so this will also resolve the issue in the app. If you want we can push changes in your site and app early this weekend.
    #15648

    sudong
    Participant
    That's great. So what should I do?  
    #15785

    admin
    Member
    Apologies for the delay in response . We are currently working on your recommendation for guest user login on wplms theme as well as in wplms app . We would need to thinking of way to implement this guest user experience in app as well as on site ..  
    #15812

    sudong
    Participant
    Okay,at the moment, I just want my App to pass the Review, so I've added a visitor login button to follow your registration process. Once clicked, it will be registered with the IOS device number as the user name. If it's already registered, it will be logined. Because I am eager to submit applications, this is the solution I can think of at the moment.Then if you update the website and app i will make changes,thanks.
    #15814

    admin
    Member
    Yes we are also thinking of this way .We will register user with unique number as his username ,with no email  and login him in the app .
    #15815

    sudong
    Participant
    I think it will be very convenient for the user to change the password in the APP. I hope you can add this function in the following updates.
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