Viewing 14 posts - 1 through 14 (of 14 total)
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December 13, 2019 at 12:45 pm #40767
tschipunzaParticipantHello, My app shows a blank screen when i put my URL and Client ID. despite having checked if details are correct May you kindly assistDecember 13, 2019 at 12:46 pm #40768
WPLMSKeymasterWhat does it show on default details which come with the app config ?December 13, 2019 at 3:10 pm #40849
tschipunzaParticipantBy default it shows courses just like on sample app. When i put my URL and Client ID it shows blank screen on actual devices but on browser it works.December 16, 2019 at 6:38 am #40968
Scott LangKeymasterHi, Please share your APK file and admin credentials in private reply. It can be restricted data access from the your site to APP. Also, you can do at your side to run the app on the device and debug on the web-browser and find an error in the console for access content from your site.December 17, 2019 at 10:14 am #41067
Scott LangKeymasterHi, We are getting data from the app after a long time of the blank screen , refer to this image of your debug app: http://prntscr.com/qbyjvt . [ Not any issue with site] It can be splash screen delay or fade time refer to this config.xml: http://prntscr.com/qbylcd After updating config.xml then rebuild the app.December 17, 2019 at 10:59 am #41069
tschipunzaParticipantHello, After splashscreen app is not fetching data from backend. It only does if i use your URL and Client ID. No console it says clear text not permitted. May you send a screenshot of what you see on the app RegardsDecember 18, 2019 at 6:07 am #41103
Scott LangKeymasterHi, Here is your app[your site url] image: http://prntscr.com/qbyjvt Which we have already shared in the above reply. It is just some config.xml or android platform configuration issue which restricts data to be fetched from the app. Refer to this solution: https://forum.ionicframework.com/t/err-cleartext-not-permitted-in-debug-app-on-android/164101/11 Also, you can make a quick google search which helps you at your end easily.December 18, 2019 at 6:08 am #41104
Scott LangKeymasterDecember 18, 2019 at 9:05 am #41130
tschipunzaParticipantHi, Thanks that worked. One other problem is i have tried changing logo and splash screen images. I have replaced in www/assets and in android resources as well but images are not changing on app. After all changes app still shows your logosDecember 18, 2019 at 10:18 am #41131
Scott LangKeymasterFor new splash image and icon image you need to place icon and splash image (png 2732 x 2732 ) in resources folder : http://prntscr.com/qch3b7 Then run command ionic cordova resources Thus build again , your icon and splash images will be changed . For WPLMS logo changes go to src/assets/images and replace image with same name .refer this : http://prntscr.com/qch5hcDecember 18, 2019 at 11:12 am #41138
tschipunzaParticipantThanks. Now when i want to login from app i'm getting this error on console Uncaught Response {_body: "{"code":"rest_forbidden","message":"Sorry, you are not allowed to do that.","data":{"status":401}}", status: 401, ok: false, statusText: "Unauthorized", headers: Headers, …}December 19, 2019 at 6:10 am #41212
Scott LangKeymasterHi, Please share your APK and admin cred in private reply. We will have to look at network response. -
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