Unable to access Customise option from admin

Home Forums Legacy Support Support queries Child Themes Unable to access Customise option from admin

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #109152
    Maulik
    Participant
    I was trying to customise my site and I got below message: <br style="color: #000000; font-family: 'Times New Roman'; font-size: medium;" /><b style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">Fatal error</b><span style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">: Allowed memory size of 134217728 bytes exhausted (tried to allocate 49152 bytes) in </span><b style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">/var/sites/s/abcd/public_html/wp-admin/includes/media.php</b><span style="color: #000000; font-family: 'Times New Roman'; font-size: medium;"> on line </span><b style="color: #000000; font-family: 'Times New Roman'; font-size: medium;">1462</b> Although, my site is working well and I am not getting any other error through it. I tried to increase memory limit in wp-config.php file and current code for it is: <b>define( 'WP_MAX_MEMORY_LIMIT', '1024M' );</b> but, still that does not work. Please help me out for this so I can use customise option. Thanks, MAULIK
    #109410
    You need to deactivate your ENVATO MARKET PLUGIN. There is some issue with it which might be causing your the memory issue. https://wplms.io/support/knowledge-base/wordpress-dashboard-500-error/ In case you’re not able to open WP Admin – Plugins area, please try following steps : 1. please login to your Ftp or cpanel-> file manager . 2. Then goto wp-content/plugins folder find folder named “envato-market” 3. rename it to “envato-market_disabled” .
Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Unable to access Customise option from admin’ is closed to new replies.