Can't add questions to my quiz

Home Forums Legacy Support Support queries How-to & Troubleshooting Can't add questions to my quiz

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Viewing 15 posts - 1 through 15 (of 17 total)
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    Posts
  • #69742
    MissMad
    Participant
    Hi! I'm desperately trying to create my first quiz and followed the video step by step but it seems like I can't create new questions. Every time I select multiple choice question, I only have the "create" buttonthe whole part becomes gray and it even disappears to show a big + if I don't scroll over with my mouse. Any idea why I can't create my questions?
    #69836
    H.K. Latiyan
    Participant
    There might be some js error which is causing the issue. Can you please share the page url and the admin credentials with us to check the issue on your site. PS: Please mark your reply as private while sharing the credentials.
    #69994
    MissMad
    Participant
    This reply has been marked as private.
    #70034
    MrVibe
    Keymaster
    Thanks, it seems there is a javascript error on your site. Checking site....
    #70035
    MrVibe
    Keymaster
    This reply has been marked as private.
    #71064
    MissMad
    Participant
    This reply has been marked as private.
    #71235
    Anshuman Sahu
    Keymaster
    Okay i checked your site and found that your main wplms default theme is outdated whereas all the plugins are updated . Please update your wplms theme .Refer :  https://wplms.io/support/knowledge-base/auto-updating-wplms/ if above does not works you can manually update the theme :  : https://wplms.io/support/knowledge-base/manually-updating-wplms/
    #71256
    MissMad
    Participant
    Hi Alex and thanks for your reply.   I just tried to do this but now nothing works anymore on the edit course page. It seems like there's a conflict between my main theme and the child theme (whicj is wplmschild). FYI: I had to upload the them via ftp as the autoupdate doesn't work (WordPress doesn't see the updates for WPLMS).   @udrey
    #71414
    H.K. Latiyan
    Participant
    Please make sure the activity component is enabled in wp-admin->settings->buddypress->component->acitivity, this activity component must be enabled as this is very neccessary for the wplms to function. Also check your customizations, that may be causing the issue. Also make sure you enter the title of the course when you create the course.
    #71582
    MissMad
    Participant
    Hi!   Well, I've activated the ACtivity component, but stll nothing works properly and I can't add my questions. Furthermore, since I updated manually the default theme, I have a problem displaying the left column when editing my classes. Any idea how to fix this? I'm totally stuck here...
    #71694
    Anshuman Sahu
    Keymaster
    I was not able to replicate any issue with the questions in your site , Please check video in private reply .
    #71695
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #71704
    MissMad
    Participant
    Thanks Alex for your reply. The problem I experience comes up when trying to create a new question, not picking an existing one. When I click on "create a question" once I've entered the question title and selected the type of question, nothing happens.
    #71837
    Anshuman Sahu
    Keymaster
    Yep this time I was able to replicate the issue . Server is retruning 500 error in that ajax call . to debug this I would need your server php error log . Can you please share it .(upload it somewhere online and share its link here in private reply .) Please also share your valid  ftp credentials to check the issue at your end . PS : mark reply as private while sharing .
    #71879
    MissMad
    Participant
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 17 total)
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