BO Social Connect does get Facebook avatar and name

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Home › Forums › Legacy Support › Support queries › Setup issues › BO Social Connect does get Facebook avatar and name

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • February 14, 2017 at 7:15 am #95417
    tokhung88
    Spectator
    Hello, I set up BP Social Connect and it worked well before but doesn't seem to work properly recently. Users have to click on Sign In with Facebook twice to actually sign up and log in. After the first click, user is taken to a blank page displaying only "0". Once new account was created, Avatar is set to default avatar, not Facebook profile picture, and username is generated randomly according to Facebook Email. Please help me solve this issue. Thank you in advance.
    February 14, 2017 at 3:21 pm #95525
    Anshuman Sahu
    Keymaster
    Okay please first of all check if there is avatars folder in your wp-content/uploads folder .It not then create it and check its permissions .Folder permissions must be 755 for avatars , wp-content,uploads
    February 14, 2017 at 4:16 pm #95553
    tokhung88
    Spectator
    Avatar folder does exist in wp-content/uploads folder. Permission of all sub-folder is 755.
    February 15, 2017 at 11:56 am #95673
    H.K. Latiyan
    Participant
    Then  please create the avatar folder in the uploads folder and make sure the permission is 755. Now you can upload the avatars in your website.
    February 15, 2017 at 12:04 pm #95679
    tokhung88
    Spectator
    Avatar folder already exists. I can upload avatar just fine. The problem is that the site doesn't automatically grasp user Facebook profile picture when they sign up with Facebook.
    February 15, 2017 at 12:43 pm #95698
    Anshuman Sahu
    Keymaster
    Well then please contact your webhost if they have any kind of security  that can disable the transfer of file via ajax ?
    February 23, 2017 at 4:57 pm #97136
    tokhung88
    Spectator
    Hi, I did contact web host and they said my <span style="color: #222222; font-family: Verdana, Arial, Helvetica; font-size: small;">domain name does not trigger any kind of blocks on the server.</span>
    February 24, 2017 at 2:49 pm #97291
    Anshuman Sahu
    Keymaster
    Can you please share your site url , admin credentials ,FTp credentials to debug this at your end . PS : mark reply as private while sharing credentials .
    February 24, 2017 at 3:05 pm #97308
    tokhung88
    Spectator
    This reply has been marked as private.
    February 25, 2017 at 12:31 pm #97502
    Anshuman Sahu
    Keymaster
    Unable to login with the given FTP credentials . There is some 500 error while the call is sent to the server .CAn you please share a valid FTP credentials and your server php error lof to debug this issue ? PS: mark reply as private
    February 25, 2017 at 12:38 pm #97503
    tokhung88
    Spectator
    This reply has been marked as private.
    February 25, 2017 at 12:49 pm #97508
    Anshuman Sahu
    Keymaster
    Okay we checked your error log and this found to be an issue with the php configuration on your webhost : there is this "always_populate_raw_post_data" variable which should not be turned on . But on your host I guess it is turned on,Please contact your hosting provider and ask them to turn off this setting or comment out this line : always_populate_raw_post_data = On by putting ";" in php ini : so this should look like this : ;always_populate_raw_post_data = On 
    March 8, 2017 at 7:14 am #99641
    tokhung88
    Spectator
    Thank you for your outstanding assistance. This issue is resolved.
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