- 4 weeks, 1 day ago princesageParticipant
- How do I remove the preloader from my members directory cos it is making my website slow to open the directory https://www.screencast.com/t/Q1FWel8l. I hate and preach against preloaders so I shoudnt have it on my client’s website
1b. when you load my directory page edu.dejoylandschools.com/members-directory. The filter doesn’t open automatically. I need it to open
4 weeks, 1 day ago Mr.VibeKeymaster
https://www.screencast.com/t/o4iPrBIj87H When I run the set up wizard it redirects back to this page after selecting the plugins I want to be enabled.
The layout for all the card style is really poor in looks. Even the avatar is really poor in width. https://www.screencast.com/t/Xlb7ABDN. I cannot even edit the style title names for all members.
https://www.screencast.com/t/WAXr5tmicj When I click on the notifications or settings in the above right, it doesnt redirect me to my backend but redirects to this page https://edu.dejoylandschools.com/events/dejoyland-get-together/#component=settings
4 weeks ago princesageParticipantThis reply has been marked as private.3 weeks, 6 days ago princesageParticipantThis reply has been marked as private.
Use a different directory layout in WP admin – Appearance – customizer – LAyouts – directory. We are going to improve this massively in coming few updates.
Please try to create a card in WP admin vibebp- course cards
Members page is not set or cached. Re-save pages you set in byddpress – pages. members, resave permalinnks.
Please, what is confusing you in the list of my query. I said please answer as outline. You are only required to respond to the last query which I outlined in number bullets. I expected you to answer as outline without omitting any.
Also, regarding your last message. You don’t expect me to use a blank layout as my only option when I have sent a series of messages without getting a fix on the ambiance and ineffective functionality or customization of the new layout. You don’t expect me to use a layout that does not fit my client’s company colour, or disrupt my customization before updating to a new version. Did you upgrade to the new version without considering these things. Why do you have the other layout options in the wordpress customization section if you will not allow us use it, or why have this new version that will have issues your team are not willing to respond to fix in due time. Even with poor customization.
I am sure you don’t have an idea how long I have been on the issue of this website, the new layout will have preloader that slows down the display of member’s directory, lack customization ability for style colour and text, pooorly redirects from settings to directory. My clients already screams for results. This website is more than 2 months. Jesus, what are we designing for heaven sake. I don’t want to react the way my client is reacting to me pls. This is telling on my reputation. The worse is to deliver late with a poor result, ugly front end that doesn’t match her colour fit and fonts.
You didn’t answer the H5P question and membership.
Like I said in my last message on this thread. I like the blue layout for the front end, just make it work well, or make new new version layout on blank work perfectly well that it can be customized to fit different layouts or colour settings, filter tabs and no preloadinf or unnecessary redirection. These clients see other sites and compare to what we deliver to them. It is so embarassing when they point these errors like we don’t know what we are doing.
Please, time is of great essence. Urgent reply will be highly appreciated
Please find below, I noticed my replied brought codes when I copied part of your reply to I edited it. See below
You pointing out mistakes that theme is buggy and you are frustrated but according to e you didn’t even tried the steps mentioned in the tutorials and that’s why you were facing the issue. Posting is easy that nothing is working but I can clearly see, even the basic steps to setup wplms 4+ vesions is not followed here
Thanks a lot for your time and efforts. I really appreciate but I find the above statements very offensive because I’m sure you have seen all my follow up queries here and on facebook. And even if you didn’t trace all my thread, I remember saying in my last message that I changed back to the previous layouts because the new version is not customizable to brand colour and sorry to say, has a very ugly and not properly aligned look.
Well, back to the answered query. (Note: I appreciate your effort and creativity but getting a fix is top priority to me at the moment)
Point 1: Members Directory with filters: http://prntscr.com/tx48b5
It is clearly mentioned that your layouts should be set as Blank Layout which you didn’t follow here. I set up for directory only. Please do same for other layouts: http://prntscr.com/tx49bs
-From the screenshot you sent you will notice that the title of the members are too big and the “followers, followers group & friends” text all aligned roughly on each other. I could not edit this, I sent messages and was ignored. Your tutorial did not fix this. Except I was sent a wrong tutorial different from the 17mins tutorial.
-I remove this from blank http://prntscr.com/tx49bs because your team failed to give me a fix for my customization. Also, note that after painfully designing the previous theme before your swap, we showed our client the progress level of what we wanted to achieve and the client corrected the company colours to suit her brand but changing to the new version limited the color customizations and layout set up. This is why I said the version 4.0 should have the other layout options or be enabled to customize every style completely without hassle.
Point 2: No Member Found Issue
—> already shown above and replied as well what was was the reason
Point 3: Clicking on dropdown settings menu is not redirecting
I am so glad you did a screen video capture, I really appreciate your effort cos this clearly reveals the issue. As you can see from your video, it took longer seconds for it to redirect with a non-pleasing preloader. This is not proper cos visitors retention level is really low. This screen video I made here: https://www.screencast.com/t/lzB9avMEMq explains it all. Also, why is the “all courses” page not showing anything again?
The truth I shouldn’t share, was that when I showed my client the new interface after we had done long corrections on the old, she bulshitted us and started opening other learning management sites she signed up to. We just had to keep quiet and only say we opted for the change because the new version doesnt put much load on the physical memory of the server and that we were gonna fix it to her taste.
Point 4: Course Directory
—> Now it will work, because now blank layout is set
As I said, I would have preferred it to work with the other layout cos the blank isn’t customizable and working properly too.
Point 5: H5P integration
—> There are a lot of addons that need to be integrated. I am sorry but this is not available right now
What I should check here?
I understand from the previous method of adding a course to membership. I was asking that how was I gonna add a course to membership from the frontend edit without going to the WordPress dashboard. Needed answers then, cause I thought it was possible to edit based on the selected layout I chose, not the version 4.0 backend on blank layout.
Point 7: Certificate Issue
—> Now the certificate will not be shown here as the old version in profile section
Now it will be visible here: http://prntscr.com/tx4dqe
All the plugins I added from the set up wizards (e.g zoom, calenda etc. ) are not showing in the front backend https://www.screencast.com/t/r1C3oMIxZ8
I think your team is the one not taking time to listen to me and discover what my challenge is. Talking about patience, I think I have been patient enough and from my approach it is obvious that I understand that these changes might not be easy to accomplish with the size of your client base, that is why I waited this long. Check my theme forest account. It is past 2 months for a deadline of 2 weeks. You need to understand that I report to a client too and they have needs and expectations to be met. If my queries are attended to as them come, it wont get all complicated.
Thanks for your efforts and lets fix these issues.3 weeks, 4 days ago DianaKeymaster
I am not denying with this fact that yes there are bugs and we are working on bugs reported by users and on daily basis, we resolve and fix those bugs and regularly releasing updates to make it a stable product
We never told users that if your site is live still use this version 4+ because yes, there are addons that are still not compatible with version 4. So it will definitely take time. We are releasing the compatible versions of add-ons according to priority basis like a lot of users were demanding vibe zoom and vibe bbb so we released those. I don’t want to share any timeline here that when the wplms H5p compatible version will be released
Now what you want me to do?
If this H5p is that important then I will suggest you use the 3.9.9 version till then.
And if you don’t like using version 4 then nobody is going to force you to use this version. It’s your choice. You can check the version 4.1 when we release it because it is going to be the most stable one
Now you tell me should I assist you with the version 4 issues? and check and then add in bugs list if I replicate the same or you want to use the previous version?
I will reply according to that3 weeks, 4 days ago princesageParticipant
Ok, Let’s take the version 4 issues one step at a time, starting from all the complains I made as regards styling, preload script, automatic filtering, zoom, and certificate full screen or download.
What’s the estimated timeline for 4.1 version to be released3 weeks, 3 days ago princesageParticipant
Are you there, please lets start the fix, even if u can start giving me css scripts to temporarily fix the issue. Please let’s just get the minor things up and running3 weeks, 2 days ago DianaKeymaster
I can’t tell you the estimated timeline but it will be released somewhere in the end week of September
We are following this rule now, that one topic —> 1 issue
This will help us to understand the query better and faster resolution
So please create a new topic for each query
I am picking up this query
All the plugins I added from the setup wizards (e.g zoom, calendar etc. ) are not showing in the front backend https://www.screencast.com/t/r1C3oMIxZ8
—> calendar is not launched yet. You can check which addon released and which one is not from the update/changelog log section in your dashboard
And for vibe zoom
Download it from here
Instead of XXX add your theme purchase code and download the zip. Then upload the zip from wp-admin > Plugins > Add New3 weeks, 1 day ago princesageParticipantThis reply has been marked as private.
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