Appointments doesnt Show Join Meeting Button

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  • May 27, 2020 at 7:34 pm #263426
    Otto Aquino
    Participant
    When The meeting time comes, it shows the green point flickering, but the Join Meeting Button doesnt apear, I configure in wp-admin/admin.php?page=lms-settings&tab=appointments the BigBlueButton Parameters, Server and Secret Key, I made the Test Connection and it works Fine.  when I configure the Schedule I activate in the button "enable meeting", but it doestn Work, becouse when I want to connect with instructor and student to meeting the button doesnt apear. https://snipboard.io/gbJBKY.jpg https://snipboard.io/83U5Mp.jpg https://snipboard.io/j51Mfq.jpg https://snipboard.io/aye1oq.jpg    
    May 28, 2020 at 8:04 am #263601
    Diana
    Participant
    Please do share your site URL with admin credentials in a private reply I will share a screen recording as well for you
    May 28, 2020 at 2:35 pm #263776
    Otto Aquino
    Participant
    This reply has been marked as private.
    May 29, 2020 at 5:04 am #263900
    Otto Aquino
    Participant
    This reply has been marked as private.
    May 29, 2020 at 5:21 am #263918
    Otto Aquino
    Participant
    This reply has been marked as private.
    May 29, 2020 at 7:11 pm #264175
    Otto Aquino
    Participant
    This reply has been marked as private.
    May 30, 2020 at 6:41 pm #264427
    Diana
    Participant
    This reply has been marked as private.
    June 2, 2020 at 3:47 am #264919
    Otto Aquino
    Participant
    Thank you, could you please tel me what features has to be configure at the server, an screenshot could help me to know how enable the button.  thank you.
    June 2, 2020 at 1:41 pm #265164
    Diana
    Participant
    This reply has been marked as private.
    June 2, 2020 at 3:28 pm #265197
    Otto Aquino
    Participant
    Where can I get information about your  <span style="background-color: #eeeeee; color: #4b4d4d; font-family: Lato; font-size: 14px;">conferencing minutes?</span> Is postpaid by Demmand? I mean what I consume during a time I pay? or I have to Buy Minutes to Consume?  can you Give me more information please, im interested.
    June 3, 2020 at 1:16 am #265287
    Otto Aquino
    Participant
    On the other hand, in order to speak to my service provider BigBlueButton, I need them to tell me that you validate in your code to ask them to enable it, since the server does work and I showed it to you in the video that I send you. Please give me a solution that has been going on for a long time and I still have another problem with the creation of the slots pending for me https://wplms.io/support/forums/topic/appointment-slots-after-600-pm/
    June 3, 2020 at 12:32 pm #265490
    Diana
    Participant
    Dear User, You can purchase the conferencing minutes from here: https://videoencrypt.com/ After that you will get 600 minutes : http://prntscr.com/sszqjj Then you have to use these credentials in appointments settings: http://prntscr.com/sszrov https://wplms.io/support/knowledge-base/book-instructor-in-wplms-appointments/ So when time starts the button will be visible on your site
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