please tell me few things:
- is it an assignment attached in the unit??
- or a separate assignment like a unit?
please share a video of the issue so that i can replicate the issue at our end.
Thanks for the respons.
Its a seperate assignment.
step to replicate:
- create a seperate assignemnt
set duraton to 30 minutes
see curiculum of course which says someting completly different than 30 minutes (see screenshots as example)
Kind regards2 years, 8 months ago VeronicaModerator
can you please share your admin credentials by which I can replicate this issue at your end.
please share your admin credentials in private reply.
please share the course url and admin credentials so that i can troubleshoot further.
Sorry, i cant give you this access.
Cant you replicate this issue?2 years, 8 months ago VeronicaModerator
until you give us the access then how can we replicate this issue at your end because some time the issues depend on site to site it’s not necessary that the issue occurs on your site also persists on our site that’s why we have to replicate the issue on your site so for that we need the credentials to check this out.
there is nothing to worried about your course or content available on your site we just do the testing and share the performed testing video or screenshot as a private reply.
as you also share the credentials in private reply so there is no need to worried about it.
please take a look:http://prntscr.com/qnj15y
and share your credentials as private reply like this:http://prntscr.com/qnj1sr
Due to privacy laws in EU I cant give you acces to the site.
This is super simple to replicate on a test site. Why cant you just do this?
Create a staging site for us. the problem is, it is happening for you only not our side. you can also check on our forum no one has reported this yet.
if we cant replicate issue, we cant apply a remedy for it.
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