Braintree For WooCommerce not working on checkout

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  • #210170
    actorklass
    Participant
    Hi, I am using WPLMS theme as a developer for my respected client.It is nice theme but when it came to install woocommerce and payment gateway i am using Braintree For WooCommerce on my site in sandbox mode,but what is happening here that form loading fine but form fields are not rendering and giving following error <span style="color: #222222; font-family: Consolas, 'Lucida Console', 'Courier New', monospace; font-size: 12px; white-space: pre-wrap;">Cannot read property 'host' of undefined</span> We already tried couple of plugin but facing same error, attached is the screenshot. http://prntscr.com/nrngtn <h1 class="plugin-title" style="box-sizing: inherit; font-size: 1.5625rem; margin: 0px; clear: none; line-height: 1.5; font-weight: 400; color: #32373c; font-family: 'Open Sans', sans-serif;"></h1>    
    #210297
    Mk
    Moderator
    Well the issue seems to be with the payment gateway plugin and woocommerce itself not with the theme . I say that coz many users are using wplms and using woocommerce and several payment (stripe , ccavenue etc)gateways . Also theme code or anything not at all interfere during payment process at checkout page . . Please share your site url , admin credentials to check and debug this issue further .
    #210334
    actorklass
    Participant
    This reply has been marked as private.
    #210477
    Mk
    Moderator
    Please share admin credentials too.
    #210515
    actorklass
    Participant
    This reply has been marked as private.
    #210665
    logan
    Member

    Hello,

    Thank you very much for your feedback. we would like to request temporary access (wp-admin URL and credentials) in a private reply to your site to take a better look at the issue. The information you will enter is private which means only you and we can see and have access to it.

    here: http://prntscr.com/npbfle

    #210699
    actorklass
    Participant
    This reply has been marked as private.
    #210789
    actorklass
    Participant
    Hi Any update pls...
    #210964
    Mk
    Moderator
    Well as we suspected it was the braintree plugin itself . http://prntscr.com/ntykt0 please contact them on this .  
    #211024
    actorklass
    Participant
    Hi Thank you, but i have already check another plugin and it was showing same error.Any idea?
    #211177
    Anshuman Sahu
    Keymaster
    Well then the issue might be again with the other third party payment gateway plugin that you might be using . Please check if you are configuring the settings of your payment gateways plugin properly . Please also contact them on this .
Viewing 11 posts - 1 through 11 (of 11 total)
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