Can’t open customize page

[MohamedBakry]

Hello, After upgraded the wplms 4 and when I open customize page, it turns a blank http://prnt.sc/tutk8h Another issue: when I go to WPLMS points   http://prnt.sc/tutlw2 I see this page http://prnt.sc/tutl5q   Kindly advice

[Jackson]

Hello, Please check that there is an php or js error in console, share website url with admin credentials Thanks,

[MohamedBakry]

This reply has been marked as private.

[Jackson]

Hello. For second issue goto -> points -> settings -> addons -> enable wplms addon Thanks,

[MohamedBakry]

ok done thanks

[Diana]

Dear USer, I just saw on themeforest reviews section that you rated 1 star. Can you please tell me if I can help you with any issue you are facing right now? And the issue you were facing here is resolved or not? Please tell us how we can help you?

[MohamedBakry]

I have tried to contact you in Facebook and somebody solved small issues yesterday but still, I am waiting for a reply for other issues on messenger as the emails and tickets will take ages to finish what I am facing

[Veronica]

hi, sorry for this delay in response due to the holiday please confirm- your issue related to this topic is resolved or not? if it is resolved then we close this one and will continue to your other topics for a different issues. it will help us to understand the query better and also other users who faces the same problem. you can share the topics link here too for reference we will take a look. hope you understand dear. thanks  

[MohamedBakry]

it is unstable now the same problem back again and I can't access customization page

[Veronica]

hi, i have faced the same problem as yours on my local setup as it is related to menus for this you need to set the menus again once you set all the menus it will work i have applied the same and it is working. let us know if you still face the same issue

[MohamedBakry]

it is worked now, thanks

[Veronica]

thanks to confirm closing the topic

[Author]

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