Can’t write in Question & Discussions

[Chala88]

Hi, first of all, thank you for solve this thread: https://wplms.io/support/forums/topic/unit-comments/ But there is an issue: the instructor can't write in Question & Discussions! It seems the keyboard doesn't work. You can see it in the second 30 of this video where i'm trying to write but nothing happens: https://www.dropbox.com/s/jphsqh8j520wu4m/Can%27t%20write%20in%20Question%20%26%20Discussions.mp4?dl=0

[Veronica]

ok thanks for pointing this but i need to replicate it will update you if found this to be an issue

[Veronica]

hi just checked on local and found it is working please have a look http://prntscr.com/x7irc6 http://prntscr.com/x7isaf I am on the latest version of the plugins and theme

[Chala88]

Hi Veronica, It is very strange, it seems that there are teachers who can write and others who cannot. I still can't write (I need to update to the latest version that you have released today)

[Veronica]

yes I will request you first update to the latest version then check if there is an error in the console if didn't solve then provide details with us we will take a look

[Chala88]

OK, only one instructor was able to response. I tried in Mozilla and Chrome and it is not possible to write. Some errors on console. Screenshot: http://prntscr.com/xe4qn0

[Chala88]

This reply has been marked as private.

[Veronica]

hi just tried to check at your end and add some comments and questions but doesn't show here http://prntscr.com/xg2xyl can you please provide the credentials for which the comments and questions are showing and typing not working also if you are using any third party plugin then deactivate it and try again

[Chala88]

This reply has been marked as private.

[Veronica]

hi the delay in response due to support holiday please give me permission to create a new user as an instructor and then create a new course and perform the same testing as now I am checking that the author of the course is not the same of which I have the credentials

[Chala88]

Hi, Yes, you can create whatever you need. Thank you.

[Veronica]

working on your site

[Veronica]

hi please check this detailed video i have created a new course then create a new user check with both the accounts and it is working with both the accounts http://somup.com/crVujYo57B

[Chala88]

Hi, Thank you. It was an WP Rocket Issue. I had to uninstall WP Rocket because many functions of the theme were a mess with this active. Thank you again.

[Diana]

Is this issue resolved now? Checking the status of the issue in veronica's absence

[Author]

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