Home › Forums › Legacy Support › Support queries › Other issues › Certificate doesn't appear in my profile
Tagged: certificate not showing issue
- This topic has 51 replies, 3 voices, and was last updated 4 years, 10 months ago by tripialebox.
-
AuthorPosts
-
May 14, 2019 at 8:33 am #209004tripialeboxParticipantWhat about the other issues? The save button on certificate, the unlimited on the courses?May 14, 2019 at 12:44 pm #209057MkModerator
Now it says 40mb. Where should I change it?
Well we recommend php memory limit to be at least 128 MB or more.
It can be increase in changing code of php ini file. I better advise you to contact your host provider.
Also share valid ftp credentials.May 14, 2019 at 1:19 pm #209065tripialeboxParticipantThis reply has been marked as private.May 15, 2019 at 2:54 pm #209270MkModeratorI have fixed unlimited duration on course for 9999. please check and reply. Finished course bug has been fixed. Please reply if you want any thing else.May 15, 2019 at 4:18 pm #209281tripialeboxParticipantOk thanks, I double checked. When I go to courses and am not logged in it displays "unlimited course", but when I log in and subscribed to it, it goes back again to 27 years. And about the download button on the certificate, it works fine on Safari but it still opens and 'about:blank' page on chrome. Can you please double check?May 16, 2019 at 12:42 pm #209412MkModeratorYes you are right. Actually any course setting that you change will be effective for new users only. So for checking unlimited course please enrol a new user to the course and check. thats why it was showing unlimited for non logged in user.May 16, 2019 at 4:09 pm #209469tripialeboxParticipantOk thank you. What about the download certificate button?May 17, 2019 at 11:27 am #209603MkModeratorThis reply has been marked as private.May 17, 2019 at 3:45 pm #209650tripialeboxParticipantIsn't there anything we can do make the download button work again? And what about your image of the certificate? Mine displays correctly.May 17, 2019 at 4:29 pm #209652tripialeboxParticipantEven with a new member after I put him in the course, the duration becomes again 27 yearsMay 18, 2019 at 8:18 am #209705Anshuman SahuKeymaster27 years : this is pending issue in theme .To fix this please share your ftp credentials again as credentials shared previously are not working . If you are using pdf certificates then download button will be shown by browser itself on the pdf .May 20, 2019 at 8:15 am #209867tripialeboxParticipantThis reply has been marked as private.May 20, 2019 at 2:11 pm #209948MkModeratorset course certificate template : Go to edit course -> settings and change certificate template. refer : http://prntscr.com/nqz5u6 and then regenerate the certificate for the user and then check . refer : https://www.youtube.com/watch?v=LtMck_nMCbUMay 20, 2019 at 2:42 pm #209957tripialeboxParticipantOk look, you d0n't understand. I set everything as you said, but the button keeps not working, and the image that is generated on the profile page is not saved in my media library as usual. So I can't even reset the images for any user. Can you please fix this? Check on ftp, there must be something wrong set up. Thank you very muchMay 21, 2019 at 2:54 pm #210124MkModeratoryes you are right we checked it and the image is not saving for the certificate . We checked this in code and found that getimagesize function is not working at all in your website . This could be due to many reasons . Maybe some server security not allowing the base64 date to be read or written on the server . I also found this could also be reason : allow_url_fopen : off . please contact your webhost and ask them to turn it on . To make it work i have commented out the code which was using the getimagesize function . but this change will be removed on update . -
AuthorPosts
- The topic ‘Certificate doesn't appear in my profile’ is closed to new replies.