Certificate print/download option

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • August 31, 2020 at 7:14 pm #299697
    Pavankumar
    Spectator
    Dear team, I had updated to WPLMS 4.08 version and still have issues with print the certificate. The option for show enable print pdf is enabled in the certificate template and size of the certificate was below 800px, but still the print/download option is not displayed for the user when certificate is generated. As per your trello card this should get fixed in 4.08 version, but still the issue is not resolved. Please do the needful. Thanks! https://trello.com/c/EaPZjH4M FYI, I also raised this request in the post: https://wplms.io/support/forums/topic/certificate-print-download-option/#post-297181
    September 1, 2020 at 5:14 am #299759
    Diana
    Participant
    That topic is already closed due to inactivity. As trello card progress shows, it is already fixed. So can you please share a screen recording that you are facing an issue. I will try to replicate the same on your site. May be it is something related to settings due to which you are facing issues
    September 1, 2020 at 6:19 am #299790
    Pavankumar
    Spectator
    This reply has been marked as private.
    September 2, 2020 at 6:55 am #300085
    Diana
    Participant
    Use the updated version of the plugin: http://prntscr.com/ua29qm and then check again
    September 2, 2020 at 7:03 pm #300231
    Pavankumar
    Spectator
    This reply has been marked as private.
    September 3, 2020 at 7:32 am #300369
    Jackson
    Blocked
    Hello, Can you please share the website credentials in private reply, After that i will replicate same on your website, Thanks,
    September 5, 2020 at 6:27 am #301021
    Pavankumar
    Spectator
    This reply has been marked as private.
    September 7, 2020 at 12:25 pm #301421
    Jackson
    Blocked
    Hello, Yes, I have checked as you mention, you are right , please give me some time , I will back soon with the solution, Thanks,
    September 9, 2020 at 6:38 pm #302115
    Pavankumar
    Spectator
    This reply has been marked as private.
    September 11, 2020 at 5:27 am #304365
    Jackson
    Blocked
    Hello, Yes, I have solved this issue on your website , You disabled this setting in lms>>setting>> show pdf certificate only, Now this setting is enable and issue resolved: https://prnt.sc/ufbsoo Cheers @@ Enjoy the vibe support, Thanks,
    September 11, 2020 at 2:21 pm #305685
    Pavankumar
    Spectator
    Fantastic, thanks for your support. Really appreciate your efforts. Cheers!
    September 12, 2020 at 4:04 am #309146
    Jackson
    Blocked
    Hello, Thanks for confirming dear, Now i am closing this ticket, Cheers @@@@@@ You can create new ticket if you have any issue in future, Thanks,
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Viewing 12 posts - 1 through 12 (of 12 total)
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