Certificates of completion are not automatically printed.

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Viewing 15 posts - 1 through 15 (of 24 total)
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  • #382533
    dramalanguage
    Spectator
    hELLO WPLMS TEAM So far, the certificate of completion has been automatically printed normally. But suddenly, the certificate is not automatically printed out. I took a closer look, but I can't figure out the cause. https://prnt.sc/cQLCUQR1lVe6 https://prnt.sc/4LE7WKLSrQ6C https://prnt.sc/9Ar6UhDkhhoc https://prnt.sc/yUxis46AsIVV https://prnt.sc/RUYxPhb1BC_a https://prnt.sc/GEmz4sPa_KB-
    #382535
    dramalanguage
    Spectator
    This reply has been marked as private.
    #382545
    Veronica
    Moderator
    hi just checked the screenshots you have shared it seems like you are not using PDF certificate check this: https://prnt.sc/RUYxPhb1BC_a it is the normal editor it seems like that you have not enabled the PDF certificate! first, I would like to request you that please use wplms PDF certificate plugin regarding plugin setting: make sure that you have checked the setting in lms>>settings>>show PDF certificate only and another one in edit certificate template and enable pdf certificate let me clear the steps for pdf certificate 1- select the text box in pdf certificate builder choose the width and height accordingly 2- drag and drop the element according to your design 3- choose the alignment of the text there and after that click on the EDIT TEXT 4- after that click the save option then update the entire certificate this is how it will work here are the tips regarding the PDF Certificate plugin refer: https://wplms.io/support/knowledge-base/pdf-certificates/ https://www.youtube.com/watch?v=d9mXInbmFGY https://www.youtube.com/watch?v=kyJGVlegWTc https://www.youtube.com/watch?v=ylT1j35dUbg https://wplms.io/support/knowledge-base/wplms-pdf-certificates-update-1-3/
    #383154
    dramalanguage
    Spectator
    Thank you so much for your kind, detailed and sincere reply. It was very helpful. As you said, I watched the video, read the documentation, and did everything I could. I had a certificate of completion that I made a while ago. The certificate has already been deleted to the trash. However, even when I create a new certificate, the old certificate background image is displayed. Also, students do not automatically receive a certificate of completion. Can you access the site and fix it? Please, please. https://somup.com/c3filxOlz5
    #383155
    dramalanguage
    Spectator
    This reply has been marked as private.
    #383202
    Veronica
    Moderator
    ok checking on your site
    #383203
    Veronica
    Moderator
    hi on your site there is no complete course button in the course the certificate will be assigned to user only when user click on the complete course button then the certificate will be assigned to the user
    #383331
    dramalanguage
    Spectator
    Thank you for your kind reply. But no matter how much I look, the complete course button is not displayed. Can you access my site and take a look? I have created a certificate test course for you to take a quick test.
    #383332
    dramalanguage
    Spectator
    This reply has been marked as private.
    #383374
    Veronica
    Moderator
    working on your site...
    #383375
    dramalanguage
    Spectator
    thank you
    #383377
    Veronica
    Moderator
    This reply has been marked as private.
    #383451
    dramalanguage
    Spectator
    https://prnt.sc/dbjfv4OnZoSo With your sincere answer, an automatic response completion certificate is printed. But the Korean characters are broken. How do I solve it?
    #383487
    Veronica
    Moderator
    hi for that you need to follow this: https://wplms.io/support/knowledge-base/wplms-pdf-certificate-tcpdf-utf-8-bad-encoding-with-special-characters-displays-on-pdf-file/
    #383535
    dramalanguage
    Spectator
    https://somup.com/c3fI2pOYm9 Thanks for the link above. I read it carefully and applied it. I tested OpenSans-Regular, FreeSans, and NanumGothic in Korean. But it keeps breaking with ????. I introduced a lot of wplms themes to my Korean friends. My Korean friends around me are experiencing the same symptoms now. Please fix the broken Korean.
Viewing 15 posts - 1 through 15 (of 24 total)
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