Share your feedback on WPLMS support, send us a mail us at [email protected] with subject as WPLMS Support Feedback.

Tip : Create new topics for your issues for faster resolution. Post topics in the right Sub forum refer screenshot

Tip : How to improve response times on your topics ? Oldest issues are picked first, share as much details as possible while posting a topic, do not post a reminder as it further updates last response time and might lead to unnecessary delays in resolution of the issue.

Security Tip : Whenever sharing WP Admin or FTP details with Support Staff, please create a temporary account and change the password after the task.

Theme update : WPLMS 4.4 released on 6th April 2022.update log ›

Certificates of completion

11 months, 2 weeks ago dramalanguage
Spectator

The topic was closed when the problem was not resolved.
So I’m rewriting it here.
Previous topics are as follows.
https://wplms.io/support/forums/topic/certificates-of-completion-are-not-automatically-printed/

It’s been 2 months, but the error on the certificate of completion still hasn’t been resolved, so it’s very frustrating.

I downloaded and installed the open sans font as per the link below and tested it. However, looking at Google Developer Tools, it is not changed to the changed open sans.
https://somup.com/c31u2UtRfI

https://wplms.io/support/knowledge-base/wplms-pdf-certificate-tcpdf-utf-8-bad-encoding-with-special-characters-displays-on-pdf-file/

11 months, 1 week ago Alex
Keymaster

Hi apologies for this delay , we attempted to fix it put many hours to it but the fonts didn’t work .the issue seems to be with the tcpdf library .
In the meantime you can use the image certificates which has some quality issues .
for that you just need to disable the pdf certificates plugin and add a certificate using old style : https://wplms.io/support/knowledge-base/certificate-import-codes/

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Certificates of completion’ is closed to new replies.