Hi,
Once you click on the certification icon in the course its not showing properly the image.
And also certificate template image link not show up properly
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hi
this is all because the steps are not followed
please follow these steps
select the text box in pdf certificate builder choose the width and height accordingly
drag and drop the element according to your design
choose the alignment of the text there
and after that click on the EDIT TEXT
after that click the save option
then update the entire certificate
this is how it will work
Hi,
We were able to fix some of the issue However, we still have following issues
- When you click on Download icon it gives a blank page.
- When you try to print icon its goes to a blank page.
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additional details with regards to the above,
in lms setting, when we disable Complete certificate then image show, otherwise it gives a black background.
corrected as, in lms setting, when we disable course certificate image mode then image show, otherwise it gives a black background.
Any update on this?
- When you click on Download icon in the certificate it gives a blank page.
- When you try print certificate it try to print a page without the image.
hi
we need your credentials to check this out so please provide us in details in a private reply
also make sure you have enabled the setting
enable pdf certificate in wp-admin>>lms
nad also enable pdf certificate in certificate template
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hi
after checking your site found that pdf certificate plugin is outdated so please i request you to update the plugin to the latest version first
and then check
Checked the plugin and I don't see an update version available there. Currenly its 1.6
From where we can get the 1.9?