Chat on member profile not working

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Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • May 12, 2020 at 1:29 am #258464
    ftva
    Participant
    Hi, The chat on the member profile is not working, when the page is loaded chat window only shows the spinner icon, see screenshot: https://prnt.sc/sf130q Firebase credential are set, and we've regenerated firebase.  What we noticed is the firebase error on the browser's console log (see above screenshot). Please help us resolve this issue.
    May 12, 2020 at 11:42 am #258641
    Scott Lang
    Moderator
    Please share your admin cred in private reply. Have you deleted the firebase app firebase console?? You can check realtime database in firebase app is this regenrated or not.
    May 14, 2020 at 1:55 am #259192
    ftva
    Participant
    This reply has been marked as private.
    May 14, 2020 at 2:57 am #259194
    ftva
    Participant
    This reply has been marked as private.
    May 14, 2020 at 12:50 pm #259411
    Scott Lang
    Moderator
    This reply has been marked as private.
    May 21, 2020 at 1:22 am #261340
    ftva
    Participant
    This reply has been marked as private.
    May 21, 2020 at 1:21 pm #261578
    Scott Lang
    Moderator
    Hi, We are still facing chat issue on your site after using our crendential too. But works on our site.It can plugin error we will share you our latest version of chat plugin Please share you email in private reply.
    May 27, 2020 at 2:01 am #263059
    ftva
    Participant
    This reply has been marked as private.
    May 27, 2020 at 7:18 am #263139
    Scott Lang
    Moderator
    Hi, Latest chat plugin shared to this email [email protected] .Please let us know.  
    June 9, 2020 at 12:03 am #266790
    ftva
    Participant
    This reply has been marked as private.
    June 9, 2020 at 2:46 pm #266998
    Scott Lang
    Moderator
    Hi, We are getting php error on your site :https://prnt.sc/swmmvo We need to check php error-log.Please share your c-panel details in private reply with us.
    June 10, 2020 at 12:00 am #267041
    ftva
    Participant
    This reply has been marked as private.
    June 12, 2020 at 1:14 pm #267791
    Scott Lang
    Moderator
    We are checking your site with ftp details.
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Viewing 13 posts - 1 through 13 (of 13 total)
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