Class videos do not load

[alexandre]

My students are not able to load the videos of the course when they are watching on the computer, they can only see on the smartphone. Classes are bored with video. They say the page is loading, but the video does not load on the site. I try to save some settings, but the site does not. For example, I try to save at 800x500, but the site only saves in some classes and others cannot save. He only leaves it at 640x480, which is the configuration he brought over from vimeo. How do I solve this problem?

[Veronica]

hi, we have to check this at your end so please provide the credentials in private reply then we will able to check this.

[alexandre]

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[Veronica]

hi, I have checked this at your site. I think it's working fine! please have a look here:http://somup.com/cYVrhPf9lO all the videos are working. what's the issue here! if I misunderstood the thing then please provide the video of the steps that you performed then I will replicate the things at your end.

[alexandre]

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[alexandre]

I just received this email from a student -> Good Morning! resolved, I was not opening the videos in Firefox, but it worked perfectly in Crome. Thank you, hug. -> But I didn't feel happy. Shouldn't videos open in any browser?

[logan]

Hello,

let's talk about the issue: codes work differently in firefox, chrome and internet explorer.

Some browsers are using the same rendering engine and some are not.

For example:

Google Chrome and Safari browsers are using : Webkit Engine (See: http://www.webkit.org/)

Firefox is using Gecko Engine (A.K.A. Moz) - (See: http://en.wikipedia.org/wiki/Gecko_(software)

Opera is using : Presto (See: http://www.opera.com/docs/specs/productspecs/)

So differences between rendering engines are normal. Which is why we are using their css properties like;

-webkit-border-radius /* For Webkit */

-moz-border-radius /* For Gecko */

-o-border-radius /* For Presto */

border-radius /* For IE9+ */

Some older browsers like Firefox and Internet Explorer 6, 7, 8 are not giving support for most of CSS3 methods. that's the main issue.

please share the page url, i will test and identify the origin of the issue. i will provide solution for this.

[alexandre]

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[Veronica]

PLEASE HAVE A LOOK:http://somup.com/cYV0ImfSDQ IT'S WORKING ON BOTH THE BROWSERS.

[Author]

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