Hello,
Most probably this is a third party plugin conflict, or your page is cached. please follow these steps
Please deactivate all installed 3rd party plugins.
Delete browsers cache especially cache plugin.
if any extra codes added by you then remove it.
Re-save permalinks.
if it does not work only then let me know with admin url and credentials.
This reply has been marked as private.
This reply has been marked as private.
now it's working, thanks!
thanks for confirming, case closed.