Country drop-down issue

Home Forums Legacy Support Support queries Other issues Country drop-down issue

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #310537
    ranamj1987
    Participant
    Hello The country drop-down from the registration page is not working. It works in the admin panel but for the visitor, it is not working. https://immienglish.com/register/ Check it yourself. Thanks.
    #310992
    Veronica
    Moderator
    please share your credentials in a private reply we need to check the same on your site
    #311144
    ranamj1987
    Participant
    This reply has been marked as private.
    #311376
    Veronica
    Moderator
    hi, you are using version 4 right! and are you using a custom registration form? if yes then let us know I will test this field on my local setup
    #311802
    ranamj1987
    Participant
    This reply has been marked as private.
    #311989
    Veronica
    Moderator
    hi, in version 4 we are not using any separate register page we are using this to register a user http://prntscr.com/ujgr7n http://prntscr.com/ujgt2o and if you want to use a different registration form then you can use this: https://www.youtube.com/watch?v=czb0FYKcFME
    #312009
    ranamj1987
    Participant
    This reply has been marked as private.
    #312307
    Veronica
    Moderator
    http://prntscr.com/uk1t9b http://prntscr.com/uk1u6g my local http://prntscr.com/uk1w9n http://prntscr.com/uk1wjd that means there is something strange so to need to check further on your site give us permission to make changes accordingly i will create a custom registration form on your site and then set it as a register page as you can see that shortcode is used to proceed for registration on my local no shortcode no fields on yours no shortcode but still fields are appearing so need your permission to perform the test
    #312339
    ranamj1987
    Participant
    This reply has been marked as private.
    #312691
    Veronica
    Moderator
    hi the delay in response due to support holiday i have checked the custom registration form on my local with the country field and appears the same issue thanks for pointing this i have reported the same will be fixed in our next update👍🏻
    #312979
    ranamj1987
    Participant
    So, I just need to wait for the update to fix this issue? That's all? Anything else from my side that you need?
    #313266
    Veronica
    Moderator
    yes because if you take a look here: https://www.youtube.com/watch?v=czb0FYKcFME also shows the country field as a text box I have reported the same will be fixed in next upcoming update so you need to wait for the update no, we don't need anything from your side thanks for pointing this issue😊
    #313334
    ranamj1987
    Participant
    Okay, thanks. We can close the topic
    #313463
    Veronica
    Moderator
    thanks to confirming closing this one
Viewing 14 posts - 1 through 14 (of 14 total)
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