Course expanded, but why?

Home Forums Legacy Support Support queries Other issues Course expanded, but why?

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #334002
    lanalabs
    Spectator
    Hello all, 1. I can not take this course, I am always told that it has expired. But that can not be, it should still be active. 1a. I have linked the course to a group so that only the members of the "Customers" group can take the course. Is that right? 2. The member profile pages load very slowly, despite the W3 Cache plugin. Do you have any tips for this? 3. why do I get redirected to the Buddypress Single Page when I click on "Login" in the upper right corner? Best Lukas
    #334004
    lanalabs
    Spectator
    This reply has been marked as private.
    #334177
    Veronica
    Moderator
    hi for 1... please update the course duration to 1000 days or unlimited and then reassign the course to the student for2... you can check this tip https://www.youtube.com/watch?v=3IRNZDGBcDQ for3... yes this is the default functioning of a single page that whenever you click on user name it directly redirects to dashboard if you want to be menu clickable then please disable BuddyPress single page
    #334490
    lanalabs
    Spectator
    Hi, for 1: I made a screenvideo to show that its not working: https://we.tl/t-e3zx4zkw7O for 2: thx, I will check it. for 3: https://wplms.io/support/forums/topic/redirection-to-member-profile-after-taking-course/ I had opened another topic, where I was being told, that I should use BuddyPress single page to solve it. So it would be great if we could solve both problems. Best lukas
    #334708
    Veronica
    Moderator
    hi for first yes this is an issue we will release an update for the same and for 3... as I have mentioned that it is not the issue this is the default functionality
    #334725
    lanalabs
    Spectator
    Hi. 3.: So my choice is to wether have this bug on my page: https://wplms.io/support/forums/topic/redirection-to-member-profile-after-taking-course/ or to have a broken Login Button at the top right corner on my page. Is that correct?
    #334843
    Veronica
    Moderator
    hi as I mentioned in my above reply that with BuddyPress single page it is default functionality that it redirects to the dashboard and without that, it shows that profile page just before the dashboard these are two choices only
    #336244
    lanalabs
    Spectator
    Okay. Just to make sure: When you visit this website: https://academy.lanalabs.com/ And you click on the Login Button in the top right corner. The forwarding after clicking the button is perfectly okay for you and that's how it should be?
    #336653
    Veronica
    Moderator
    hi the delay in response due to a support holiday just checked the URL and didn't found the top-right login button! http://prntscr.com/xprl14
    #337530
    lanalabs
    Spectator
    yeah, guess what i solved it myself. this is really the worst tool I ever worked with. so, lets get back to point 1: I updated the theme and vibebp, still doesnt work. so i have a functionality i promised my customer we could use and now we can not. i would really appreciate if you could solve this.
    #337546
    lanalabs
    Spectator
    I solved it myself. i had to switch to "free" once in accessibility, save, then switch off "free" again and save. works again. sorry for harsh words, but this is really hard to figure out
    #337647
    Veronica
    Moderator
    that's really great if you have solved this as this is not just a theme it has its own functionalities and a lot of settings to manage so sometimes user messed up with that that's totally fine as you have confirmed this as solved we are closing this one for now thanks
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