Course Page Issues after 4.0 Update

Home Forums Legacy Support 4.0 Bugs & Issues Course Page Issues after 4.0 Update

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #276422
    lacesout78
    Participant
    It seems like there is a bug in the update. I've updated all plugins, purged cache and still getting this issue. <span style="color: #686868; font-family: Montserrat;">[/vc_column_text][vc_separator][vc_column_text]</span> This is showing when I use WP Bakery to design the page. For example: https://wordpress-415959-1307825.cloudwaysapps.com/course/stick-welding/  
    #276425
    Diana
    Participant
    Not an issue, Please activate WP Bakery Plugin
    #276699
    lacesout78
    Participant
    I was on facebook chat with one of your people for an hour and they couldn't figure it out, with full access to the dashboard. WP Bakery plugin is obviously activated.
    #276972
    Veronica
    Moderator
    hi, for this: https://wordpress-415959-1307825.cloudwaysapps.com/course/stick-welding/ these are the shortcodes related to visual composer so please make sure that you have enabled the elementor plugin and then check it please  
    #277080
    lacesout78
    Participant
    Thank you for the reply. Elementor plugin is also activated and still having the same issue on all course pages.
    #277162
    Veronica
    Moderator
    hi, i have checked all-courses page and there is no shortcode available http://prntscr.com/tnmivi i have checked other pages too and they are also working fine no shortcodes available. i have also seen this message: http://prntscr.com/tnmjgf means the configuration is not completed. please refer:https://www.youtube.com/watch?v=Q_x-HOMItL8 need more information can follow these: https://wplms.io/support/article-categories/4-0/ https://wplms.io/support/knowledge-base/wplms-4-0-faqs/
    #277304
    lacesout78
    Participant
    I've made the requested updates and as suspected this is still an issue. Is there any way to escalate this ticket? The problem isn't within the shortcodes, the problem is on individual course pages such as this one: https://wordpress-415959-1307825.cloudwaysapps.com/course/stick-welding/ It was working fine until the 4.0 update.
    #277517
    Scott Lang
    Moderator
    Hi, You can customize your single page refer to this tutorial:https://www.youtube.com/watch?v=QGs1QpVKpXI
    #277638
    lacesout78
    Participant
    Does this mean I have to adjust every single course page now? All of my course pages were working fine up until the update. Can Vibe make the new update be compatible with WP Bakery on the "content" course layout so my pages look back to normal? I tried your suggestion and it is not working for me.
    #278029
    Diana
    Participant
    #278177
    lacesout78
    Participant
    You and Scott are giving me solutions that are completely unrelated to this ticket. I don't have a problem with bullets, it's the layout. WP Bakery is not working with the Content layout for course pages. PLEASE escalate this ticket as it has been a week now since the update and my course pages are still broken. See this screenshot to see how the page looks: https://prnt.sc/tpvmap And see this for how it should look: https://prnt.sc/tpvo8h
    #278359
    Diana
    Participant
    This reply has been marked as private.
    #278781
    lacesout78
    Participant
    Thank you for the reply. Bullets are working fine (I'm not sure how this topic got changed into a bullets issue because I created a separate ticket for that which has been resolved). The problem is that if you look at the screenshot, the image is supposed to be showing on the right side of the text block. Instead, it is showing underneath. So something is wrong with  WP Bakery as this layout is not listening to what I am doing on the backend builder. Thank you again for the quick support.
    #279030
    Jackson
    Blocked
    Hello, Okay i have understand what's your problem, can you share the admin credentials with me also share the same page url at which you have to face this type of issue, Thanks,
    #280118
    lacesout78
    Participant
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 16 total)
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