Home › Forums › Legacy Support › Support queries › Setup issues › Custom Fields Values
- This topic has 50 replies, 5 voices, and was last updated 5 years, 10 months ago by Anshuman Sahu.
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May 4, 2018 at 1:14 am #155343hashurParticipantSorry to post another question in the same thread, but to keep the login info: What is the correct CSV format to bulk import unit attachments? The attachments are not saved using the following format, when there is one attachment per unit. "wp_postmeta",9772,"vibe_unit_attachments","Attachments",”582" "wp_postmeta",9773,"vibe_unit_attachments","Attachments",”7442" Importing using the following format (by appending a bar at the end) saves the attachments but creates an extra unwanted item in the array, which shows missing attachment in the front end. "wp_postmeta",9772,"vibe_unit_attachments","Attachments",”582|" "wp_postmeta",9773,"vibe_unit_attachments","Attachments",”7442|" Kind regards.May 4, 2018 at 8:35 am #155378Mark MorganSpectatorHello, You need to change some code in function parse_code from class.import.php as shown in screenshot 2. Go to vibecustomtypes ->includes -> email_templates ->class.import.php 1. http://prntscr.com/jdkf99 2. http://prntscr.com/jdkds3May 11, 2018 at 7:48 pm #156289hashurParticipantOne more issue: I installed the new theme Demo no 10. Since I can't get the front page to load, I ran the set up wizard again, no difference. I also deleted all the other Home pages. I also deleted the Main Menu by mistake and don't know how to re install it again. Log in info is up the posts. Thank YouMay 12, 2018 at 8:02 am #156331Anshuman SahuKeymasterThis reply has been marked as private.May 14, 2018 at 4:30 pm #156593hashurParticipantHello: This is the response from the site host:
You can modify the wp-config.php to display all the errors.
May 15, 2018 at 2:38 pm #156804Anshuman SahuKeymasterWell I have already enabled it but its now working . refer : http://prntscr.com/ji6s34 I need to see the php error log to find the cause of the issue to fix it . so could you please contact the webhost again and ask to share the php error log ? My guess is that your php memory limit is being exausted there . Please also contact your webhost and ask them to increase the php memory limit to atleast 200MBMay 15, 2018 at 8:18 pm #156847hashurParticipantAlex: I am working on getting the php error log. Meanwhile, please note, the php memory limit is 512 MB. Also, I ran the set up wizard again, GOT an ERROR on the installing the slider (the step before the last). Thank YouMay 16, 2018 at 3:00 pm #157010Mark MorganSpectatorTo remove the error on installing the slider i need to enter your site and it was loading forever even after deactivating all the third party plugins. So we need your php error log first to resolve your issue.May 18, 2018 at 8:08 pm #157446hashurParticipantHow can I attach the fileMay 18, 2018 at 8:23 pm #157447hashurParticipantThis is using copy/paste: nginx/error.log.1:378:2018/05/17 20:52:38 [error] 20787#20787: *153838 FastCGI sent in stderr: "PHP message: PHP Fatal error: Call to undefined function bp_get_profile_field_data() in /var/www/html/site/wp-content/plugins/vibe-customtypes/includes/featured.php on line 843" while reading upstream, client: 164.106.166.10, server: pdhsource.wpstage.net, request: "GET / HTTP/1.1", upstream: "fastcgi://172.18.0.10:9000", host: "pdhsource.wpstage.net" nginx/error.log.1:392:2018/05/17 21:56:06 [error] 19338#19338: *155796 FastCGI sent in stderr: "PHP message: PHP Fatal error: Call to undefined function bp_get_profile_field_data() in /var/www/html/site/wp-content/plugins/vibe-customtypes/includes/featured.php on line 843" while reading upstream, client: 164.106.166.10, server: pdhsource.wpstage.net, request: "GET / HTTP/1.1", upstream: "fastcgi://172.18.0.10:9000", host: "pdhsource.wpstage.net", referrer: "https://pdhsource.wpstage.net/wp-admin/update-core.php?action=do-theme-upgrade" nginx/error.log.1:394:2018/05/17 22:00:03 [error] 19335#19335: *155924 FastCGI sent in stderr: "PHP message: PHP Fatal error: Call to undefined function bp_get_profile_field_data() in /var/www/html/site/wp-content/plugins/vibe-customtypes/includes/featured.php on line 843" while reading upstream, client: 164.106.166.10, server: pdhsource.wpstage.net, request: "GET / HTTP/1.1", upstream: "fastcgi://172.18.0.10:9000", host: "pdhsource.wpstage.net", referrer: "https://pdhsource.wpstage.net/wp-admin/admin.php?page=wplms_options&tab=12" nginx/error.log.1:396:2018/05/17 22:05:20 [error] 19964#19964: *156058 FastCGI sent in stderr: "PHP message: PHP Fatal error: Call to undefined function bp_get_profile_field_data() in /var/www/html/site/wp-content/plugins/vibe-customtypes/includes/featured.php on line 843" while reading upstream, client: 164.106.166.10, server: pdhsource.wpstage.net, request: "GET / HTTP/1.1", upstream: "fastcgi://172.18.0.10:9000", host: "pdhsource.wpstage.net", referrer: "https://pdhsource.wpstage.net/wp-admin/about.php" nginx/error.log.1:399:2018/05/17 22:41:56 [error] 4900#4900: *157153 FastCGI sent in stderr: "PHP message: PHP Fatal error: Call to undefined function bp_get_profile_field_data() in /var/www/html/site/wp-content/plugins/vibe-customtypes/includes/featured.php on line 843" while reading upstream, client: 164.106.166.10, server: pdhsource.wpstage.net, request: "GET / HTTP/1.1", upstream: "fastcgi://172.18.0.10:9000", host: "pdhsource.wpstage.net", referrer: "https://pdhsource.wpstage.net/wp-admin/upload.php?page=wp-smush-bulk"May 19, 2018 at 10:52 am #157500Anshuman SahuKeymasterThis reply has been marked as private.May 19, 2018 at 9:15 pm #157588hashurParticipantThank You Alex I do not have access to the error log file, the stage site host keeps telling me to edit the wp-config.php file to display the errors:</span> I deactivated all the other plugins, still has the problem. Could be that the menu is missing ( I deleted by mistake) Could be the new theme has issues. Thank YouMay 21, 2018 at 12:48 pm #157713Anshuman SahuKeymasterWell debug is already turned on but still there are no errors appearing for us . there are no fatal error appears on website to detect the cause of the issue . Can you please share atleast the path to that folder where your error log is there . Also can you please try downgrading your buddypress plugin to 2.9.4 ,which Im unable to do because of some ftp errors some files could not be transfers .May 21, 2018 at 6:31 pm #157778hashurParticipantAlex: Thank You I DO NOT HAVE ANY ACCESS to the error file, this is a stage site, all what they gave me is the ftp login, nothing else. I don't know how to downgrade buddypress plugin to 2.9.4, all I can find is ver 3.o.o. I was able to switch the demo, still issues in the header, but the page loads. Probably the demo 10 is not ready yet (home page won't load). Should I update buddypress and see if the header load. How can I get the mega menu back, I deleted it by mistake. Thank YouMay 22, 2018 at 9:44 am #157886Anshuman SahuKeymasterWell im lost without the error log . I have tried : replacing layerslider plugin replacing visual composer file . deactivating them both . tried another demos .Issue is not appearing with them . also its just with your site only .We are not able to replicate the issue on any of our test sites . Can you please do the new setup of wplms theme with demo 10 on same server with new set of plugins . -
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