Delete category in Knowledge Base

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Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Delete category in Knowledge Base

Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 8, 2022 at 10:51 am #377369
    shynkaryk
    Participant
    Hello! How can I delete non-used category in Knowledge Base? https://drive.google.com/file/d/1xJpbzkTceKek3YF9V3vN2YSdNOa_nfLX/view?usp=sharing
    January 8, 2022 at 12:35 pm #377378
    shynkaryk
    Participant
    And how can I edit my articles in Knowledge Base? I have no button for editting articles! https://drive.google.com/file/d/1rU4tES3-c1yu4MakFh7Aeq2QQQwx0Phq/view?usp=sharing
    January 10, 2022 at 2:39 pm #377509
    Veronica
    Moderator
    hi here it is available to edit the article http://prntscr.com/26c3wc5
    January 10, 2022 at 9:56 pm #377553
    shynkaryk
    Participant
    This reply has been marked as private.
    January 11, 2022 at 12:47 pm #377611
    Veronica
    Moderator
    hi make sure you are checking the article which is created by the same account
    January 11, 2022 at 1:24 pm #377615
    shynkaryk
    Participant
    Yes, I am checking the article which is created by the same account.
    January 12, 2022 at 4:20 pm #377729
    Anshuman Sahu
    Keymaster
    Well categories can only be deleted from backend as of now . For the edit button we need to check please provide some time.
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