Elementor not working 401 Unauthorized

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  • #372489
    dougdevitre
    Participant
    Hello, I'm having trouble posting using Elementor. When I open the editor and try to make a change, the screen says 401 error Unauthorized. I connected my license to elementor and bought the pro widget and it doesn't allow me to update. Can you help? Thank you.
    #372536
    Veronica
    Moderator
    hi can you please share exact URL on which you are facing this? or it is happening with all pages? refer this if you are editing the directories: https://docs.wplms.io/faqs-1/faqs#directories-issue-blank-page-edit-directory
    #372650
    dougdevitre
    Participant
    Elementor Pro does not work with my EventOn Virtual Plus plugin so I asked them for a refund. Here is what their technical support said. ---- So, I activated all plugins one by one to know which plugin is causing the issue and found that the EventON - Virtual Plus plugin is causing the issue.
    #372692
    Veronica
    Moderator
    yes third-party plugins can cause an issue so after deactivating the culprit one is it now working?
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