elementor “the preview could not be loaded”

[sebastianhsu]

Hi, I want to edit the course directory page and customize it with elementor. https://prnt.sc/v6uiqb However, it shows "the preview cloud not be loaded" http://prnt.sc/v6uj8m I've followed this instruction and did the following. 001: deactivate all plugins except Elementor and BuddyPress(this could not be deactivated) 002: switch theme to twenty-twenty after 001, 002, the page is successfully loaded. 003: switch back to WPLMS the page is successfully loaded. 004: activate WPLMS plugin the page could NOT be loaded. According to the instruction, it should be the compatibility issue between WPLMS and Elementor. Could you please help me check why? How cloud I edit course directory page?

[sebastianhsu]

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[Veronica]

hi if you are editing any page from here http://prntscr.com/v7mio2 then please de-select the page from here and save the setting and then edit the page save the page and then again select the page in BuddyPress pages

[sebastianhsu]

Thanks for reply, here's my procedure. 001: de-select the all-course page from buddypress page setting https://prnt.sc/v7mqu2 002: edit all course page by using elementor, it works now https://prnt.sc/v7ms4l 003: I try to setup the course directory widget, and select some filters that I want to show then click "update". https://prnt.sc/v7mtg5 004: go back buddypress page and select "all course" again and hit save https://prnt.sc/v7mut7 005: check all courses page again (https://enjoylearning.live/all-courses/#component=course) There are no filters at all. https://prnt.sc/v7mxff 006: However, if I de-select the page from buddypress and save again, the filter shows but the filters doesn't fit what I set before. https://prnt.sc/v7myvf Not sure what I did wrong, please help, thanks.

[Veronica]

ok thanks for all the explanations and screenshots please give the permission to make some changes so I can replicate it

[sebastianhsu]

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[Veronica]

hi please go through the link I have shared below, https://wplms.io/support/knowledge-base/using-course-filter-widget/ Hope it helps.

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