Hello,
Next Monday (May 16th), I will be handing out a certificate of completion offline to all graduates of this course.
Therefore, it is necessary to print the certificate of completion in advance.
However, when I log in with the instructor account and try to print the students' certificates, the following problem occurs.
The lower part of the certificate comes out in black.
https://www.screencast.com/t/UvTnT4pAhQQ
I have to solve this problem before Monday morning so that I can award no-problem certificates to graduates.
I don't have much time.
Please help me.
This reply has been marked as private.
hi
first, I would like to request you that please use wplms PDF certificate plugin
regarding plugin setting:
make sure that you have checked the setting in lms>>settings>>show PDF certificate only and another one in edit certificate template and enable pdf certificate
let me clear
the steps for pdf certificate
1- select the text box in pdf certificate builder choose the width and height accordingly
2- drag and drop the element according to your design
3- choose the alignment of the text there
and after that click on the EDIT TEXT
4- after that click the save option
then update the entire certificate
this is how it will work
here are the tips regarding the PDF Certificate plugin
refer: https://wplms.io/support/knowledge-base/pdf-certificates/
https://www.youtube.com/watch?v=d9mXInbmFGY
https://www.youtube.com/watch?v=kyJGVlegWTc
https://www.youtube.com/watch?v=ylT1j35dUbg
https://wplms.io/support/knowledge-base/wplms-pdf-certificates-update-1-3/
Okay, I'll refer to the pdf certificate plugin.
But why does a black box problem occur with the default certificate?
Is there no support from WPLMS for this problem?
hi
as the old certificate is build using the old editor
so it can make issue with the latest WordPress/PHP versions
that's why we have switched to PDF Certificates