3 weeks, 4 days ago ART-ProvidersParticipant
Not sure if this issue is caused by some changes you have done to the site recently.
An error on launch of Scorm course.
There was an error on Retake of course. After the fix Alex made this started coming and course closed prematurely again3 weeks, 3 days ago ART-ProvidersParticipant
Warning: Error while sending QUERY packet. PID=24450 in /home/customer/www/dev.art-providers.com/public_html/wp-includes/wp-db.php on line 2033
This is the error on load3 weeks, 3 days ago AlexKeymaster
Well as told previously this is not related to our code but the database itself .
Its crashing somehow there , this generally happens when tmp might be full.
Please try increasing the ” max_allowed_packet_size ” in php confoguration and contact your webhost .3 weeks, 3 days ago ART-ProvidersParticipant
I have checked our limits are more than adequate needed for the purpose.
There is an absolutely huge amount of data with errors causing this
Please look at:
A massive log is created when anyone launches the Scorm package course ending with
user_id= 156 AND
meta_key= ‘complete_unit_0_10267’ made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/wplms/start.php’), vibe_include_template, include_once(‘/themes/wplms/templates/course/start/packaged.php’), do_action(‘wplms_before_course_main_content’), WP_Hook->do_action, WP_Hook->apply_filters, BP_Course_Action->before_course_main_content, wplms_get_course_unfinished_unit, WPLMS_Actions->get_course_unfinished_unit, bp_course_get_user_unit_completion_time, bp_course_update_user_unit_completion_time, update_user_meta, update_metadata
[28-Sep-2020 14:35:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/dev.art-providers.com/public_html/wp-content/plugins/vibe-course-module/includes/api/class-api-scorm-controller.php on line 110
[28-Sep-2020 14:35:16 UTC] PHP Warning: Division by zero in /home/customer/www/dev.art-providers.com/public_html/wp-content/plugins/vibe-course-module/includes/api/class-api-scorm-controller.php on line 110
[28-Sep-2020 14:35:16 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/dev.art-providers.com/public_html/wp-content/plugins/vibe-course-module/includes/api/class-api-scorm-controller.php:110) in /home/customer/www/dev.art-providers.com/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 13723 weeks, 2 days ago AlexKeymaster
Hi yes we noticed it , there is a huge error generating there , in order to solve this I need to phpmyadmin access there is some entry in usermeta that has gone very huge .Need to check why and how it happened .3 weeks, 1 day ago AlexKeymaster
Well then can you please share your cpanel credentials then ?usually cpanel has access to phpmyadmin .
Can you give me an email address? I need to add you as a collaborator to provide access there.
Regards3 weeks ago ART-ProvidersParticipantThis reply has been marked as private.2 weeks, 5 days ago AlexKeymasterThis reply has been marked as private.
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