Error on launch of course-New issue

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Viewing 15 posts - 1 through 15 (of 20 total)
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  • #314340
    ART-Providers
    Participant
    Hi Not sure if this issue is caused by some changes you have done to the site recently. http://somup.com/cYQtFTleUp An error on launch of Scorm course. There was an error on Retake of course. After the fix Alex made this started coming and course closed prematurely again
    #314357
    ART-Providers
    Participant
    Warning: Error while sending QUERY packet. PID=24450 in /home/customer/www/dev.art-providers.com/public_html/wp-includes/wp-db.php on line 2033 This is the error on load
    #314530
    Anshuman Sahu
    Keymaster
    Well as told previously this is not related to our code but the database itself . Its crashing somehow there , this generally happens when tmp might be full. Please try increasing the " max_allowed_packet_size " in php confoguration and contact your webhost .
    #314580
    ART-Providers
    Participant
    Hi Alex I have checked our limits are more than adequate needed for the purpose. There is an absolutely huge amount of data with errors causing this Please look at: https://snipboard.io/9NT4xD.jpg A massive log is created when anyone launches the Scorm package course ending with {i:0;s:3:\"100\";}}\";}s:13:\"progress10291\";a:1:{i:0;s:1:\"0\";}s:18:\"course_status10291\";a:1:{i:0;s:1:\"2\";}i:10291;a:1:{i:0;s:10:\"1687358131\";}s:6:\"badges\";a:1:{i:0;s:6:\"a:0:{}\";}s:18:\"course_status10230\";a:1:{i:0;s:1:\"2\";}i:10230;a:1:{i:0;s:10:\"1687617895\";}s:18:\"course_status10267\";a:1:{i:0;s:1:\"2\";}i:10267;a:1:{i:0;s:10:\"1687617308\";}}' WHERE user_id = 156 AND meta_key = 'complete_unit_0_10267' made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/wplms/start.php'), vibe_include_template, include_once('/themes/wplms/templates/course/start/packaged.php'), do_action('wplms_before_course_main_content'), WP_Hook->do_action, WP_Hook->apply_filters, BP_Course_Action->before_course_main_content, wplms_get_course_unfinished_unit, WPLMS_Actions->get_course_unfinished_unit, bp_course_get_user_unit_completion_time, bp_course_update_user_unit_completion_time, update_user_meta, update_metadata [28-Sep-2020 14:35:16 UTC] PHP Warning: A non-numeric value encountered in /home/customer/www/dev.art-providers.com/public_html/wp-content/plugins/vibe-course-module/includes/api/class-api-scorm-controller.php on line 110 [28-Sep-2020 14:35:16 UTC] PHP Warning: Division by zero in /home/customer/www/dev.art-providers.com/public_html/wp-content/plugins/vibe-course-module/includes/api/class-api-scorm-controller.php on line 110 [28-Sep-2020 14:35:16 UTC] PHP Warning: Cannot modify header information - headers already sent by (output started at /home/customer/www/dev.art-providers.com/public_html/wp-content/plugins/vibe-course-module/includes/api/class-api-scorm-controller.php:110) in /home/customer/www/dev.art-providers.com/public_html/wp-includes/rest-api/class-wp-rest-server.php on line 1372
    #314873
    Anshuman Sahu
    Keymaster
    Hi yes we noticed it , there is a huge error generating there , in order to solve this I need to phpmyadmin access there is some entry in usermeta that has gone very huge .Need to check why and how it happened .
    #314967
    ART-Providers
    Participant
    This reply has been marked as private.
    #315136
    Anshuman Sahu
    Keymaster
    Well then can you please share your cpanel credentials then ?usually cpanel has access to phpmyadmin .
    #315218
    ART-Providers
    Participant
    Hi Alex Can you give me an email address? I need to add you as a collaborator to provide access there. Regards
    #315226
    ART-Providers
    Participant
    This reply has been marked as private.
    #315431
    Anshuman Sahu
    Keymaster
    Ok I went to check the database but getting this error : https://prnt.sc/urakcn
    #315460
    ART-Providers
    Participant
    This reply has been marked as private.
    #315784
    Anshuman Sahu
    Keymaster
    Hi the new one is also not working : https://prnt.sc/usfixl
    #315791
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #315885
    ART-Providers
    Participant
    Could you please drop an email to [email protected] when you try to login on Monday so I can provide the code as soon as you need it. Regards
    #315915
    ART-Providers
    Participant
    Ok. I have also added WPLMS gmail as collaborator so you can accept and join in to access. https://snipboard.io/zy07N9.jpg Click on Websites > Site Tools > https://snipboard.io/ZwtEnP.jpg As per screenshot above you can launch phpmyAdmin
Viewing 15 posts - 1 through 15 (of 20 total)
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