Hi:
My course have an issue. I've successfully created a free and a paid course for this project, as in other projects with other licences of wplms. But in this case I've a problem. My course has an associated product
https://wujapp.gt/product/diccionario-bilingue-kaqchikel-y-espanol/ and it works fine. But there is one place where it doesn't shows its price but states as private course instead of sending the user to the product item so the user can paid for it:
https://prnt.sc/nf0aah
Can you help me, please?
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Please fix it from the backend, because when its fixed from the front end it deletes almost half of the curriculum (with almost 500 units).
Best regards.
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Well I have checked and both your courses are free. Please make sure that your course is connected to a product.
And that course is not set to free. An enable this below setting in the course edit page.
As this setting is not enable in any of your courses.
Refer:
http://prntscr.com/nfb9uv
Hi:
Thanks for the quick response. Yes, it’s free at this moment. And that’s my question: how can that be? I configured it as paid in the front end on Wednesday. It worked fine. Then, I started updated the curriculum in the back end. After that, it changed to free again. I updated it in the front end and got paid, but part of the curriculum got lost. Now, suddenly, it´s free again. Any ideas on this?
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Hi
faso1983,
when you set the "course free: hidden" in wp-admin then you need to set some money for the product and you can set the money of product from the front end.
So whenever you want to set the course as paid then it necessary to set money for the course.
Hi:
Yes, thanks. I know that, but please thake a look at this video: https://screencast-o-matic.com/watch/cqf0YmZxDY
As you can see, the product is well setup. But as I said, the changes in thebackend are not getting saved. If I change the configuration in the front end it will fix, but the curriculum will get lost. Thats been happening since a while. Please help me. The course will have 4,700 units.
By the way, I noticed that someone on your side did some changes and translated the title of "El Popol Wuj en la mirada de Ramiro Jácome" to "The Popol Wuj in the eyes of Ramiro Jácome", and set a price with discount to the course. But now you guys set that product to private also. So, please help me with that: it need to be set as free.
The only paid one is "En línea – WujApp: Diccionario interactivo bilingüe en Kaqchikel y español"
https://wujapp.gt/product/diccionario-bilingue-kaqchikel-y-espanol/. Associated to
https://wujapp.gt/course/diccionario-bilingue-kaqchikel-y-espanol/
Hi
Okay, Please verify once by deactivating all your 3rd party plugins and try again to associate a product to the course.
Now, the translation issue has been fixed, sometimes it happens that when we translate the site with google translate to english and update the page like that. It catches some translated text and saves. But I have fixed that now.
Apart from that, you are saying that product is set to private by us, but product can never be set to private whereas we can only set the courses to private.
Please explain the issue you are having, either with the product or course and share the URL of it. It is little confusing right now to take any step to fix this further. That way it would be helpful for us.
Hi Ava:
Hi disabled all the third party plugins and the error keeps happening at the back end, as yo can see in this video:
https://screencast-o-matic.com/watch/cqfTe3Z43i But the configuration works when I configure it at the front end:
https://screencast-o-matic.com/watch/cqfTeaZ40X. By concern is that from this point I have to do all further changes at the front end, because if make any change from the backed things start to mess up: either the curriculum, the "paid" but private or anything else. Any ideas on this?
The course which became private by your side and has to be free es "El Popol...". I just fixed the misconfiguration and deleted the unnecessary product created also by your side. Here is the correct "free" course:
https://screencast-o-matic.com/watch/cqfTe2Z4rv. There is nothing else to do with this course.
Thanks for your patience with this.
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Yes Alex, thanks. As shown in the video I shared, I can configure it well in the frontend. Is in the backend where it seems to be a problem only with this course. Thanks.
.
