Error with export courses

Home Forums Legacy Support Support queries How-to & Troubleshooting Error with export courses

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #383693
    Marinazel
    Participant
    Hey, I'm trying to export all my courses and show me some error.
    #383694
    Marinazel
    Participant
    This reply has been marked as private.
    #383714
    Veronica
    Moderator
    hi this is not the error: https://prnt.sc/r8Xg55iIhVvk It’s Notices /warnings and is nothing to worry about. it has nothing to do with the actual functionality. What are PHP Notices? PHP notices are the least important. As stated on the official PHP website, you will see PHP notices when: the script encountered something that could indicate an error, but could also happen in the normal course of running a script. Refer https://www.ostraining.com/blog/wordpress/warnings/ you could hide these notices, following this link: https://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress if you found any FATAL ERROR then let us know.
    #383746
    Marinazel
    Participant
    Hello, we try to import course into a new install. We tried our course and even your sample course from https://wplms.io/support/knowledge-base/bulk-importexport-wplms-via-csv/ and the system in LMS->settings->Import/Export says Import Complete in Import function but then neither your sample course nor our course is listed in list of courses, not as published and not in drafts. They are simply not there. How this can be fixed? Regards,
    #383750
    Veronica
    Moderator
    hi first please make sure that you have updated to the latest version of the theme and plugins and most important thing to check is the prefix of the table/database should be the same as from where you have exported the data or you need to change the prefix in the file according to the database prefix in which you are importing
    #383757
    Marinazel
    Participant
    The new install is a completely fresh one and we used sample courses to populate the data. For now we try to create an export file on lms-sttings-import/export-download from installed sample course, yet the system just hangs on, without creating an export file. We do have a link for a created file and can see that at least the name of the exported and imported csv files are the same - they both start as export_course_ Can it be that the folders are reading or writing protected and if so, which folder? May be we can manually upload the csv? if so where to? Thanks in advance for your help,
    #383799
    Veronica
    Moderator
    hi we would like to request you that, please share a video of the issue and share admin credentials and site URL in a private reply to check the same
    #383801
    Marinazel
    Participant
    This reply has been marked as private.
    #383936
    Marinazel
    Participant
    Any news on this issues?
    #383938
    Marinazel
    Participant
    We have successfully changed the prefixes so the issue is closed.
    #383939
    Veronica
    Moderator
    hi I have just tried to check but the screenshot you have shared is not available and the video you have shared is protected https://screencast-o-matic.com/i/c3f0QoVY3bo https://screencast-o-matic.com/i/c3f0QoVY3bD
    #383940
    Veronica
    Moderator
    good to know this is solved
Viewing 12 posts - 1 through 12 (of 12 total)
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