I have read several posts in this forum related to expired courses, but I have not found a response. In the course in question, I have correctly filled in “1” for “total duration of the course” and “years” for “Course Duration parameter”, but the course has still expired.
How to do it please?
Please check the following settings.
1- Check from the product settings that course is connected to the product .
2- If it is a subscription product then please check if you have provided any duration in the
duration field .
refer : http://prntscr.com/8surim
3- Please also check if you have provided the ” Max course Duration ” and ” Total number of
seats ” in course settings.
You can increase the course subscription time for students from course admin. Refer :
But you can see , when i try this with your given account , it is working well,
Now , you can check course page : https://prnt.sc/tu8uo8
Can you share the same student admin credentials for which you have to face this issue, Also share the course url for that student,
Thanks,1 month, 3 weeks ago DianaKeymaster
I have no idea what conversation is going on?
So I am explaining to you in detail. As I can see in the screenshot that the course is a paid course. So if any user purchase course, the subscription will be decided according to the product subscription(if not added), then course duration will decide that factor.
If you want the course subscription will be started only when user clicks for the very first time on course button after purchase, then there is a setting for that in wp-admin > LMS > Settings> http://prntscr.com/tw3c2s
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