Expired courses

[SolutionsMaths_313]

Hi, I have read several posts in this forum related to expired courses, but I have not found a response. In the course in question, I have correctly filled in "1" for "total duration of the course" and "years" for "Course Duration parameter", but the course has still expired. How to do it please? Thanks

[Jackson]

Please check the following settings. 1- Check from the product settings that course is connected to the product . 2- If it is a subscription product then please check if you have provided any duration in the duration field . refer : http://prntscr.com/8surim 3- Please also check if you have provided the " Max course Duration " and " Total number of seats " in course settings. You can increase the course subscription time for students from course admin. Refer : http://prntscr.com/k0pkpw Thanks,

[SolutionsMaths_313]

1/The product is well connected to the course. 2/ There is no duration: https://prnt.sc/ttrfvt 3/ I didn't find this menu: https://prnt.sc/ttrijb Thanks

[Jackson]

Hello, This is profile menu: https://prnt.sc/ttrijb You can find it in lms>>setting>>profile menu Can you share the course url in which you ave to face this issue and also share admin credentials in private reply, Thanks,

[SolutionsMaths_313]

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[Jackson]

Hello, I found that duration not set to 9999 , now i have done: https://prnt.sc/tu8tzf Now , you can check course page : https://prnt.sc/tu8uo8

[SolutionsMaths_313]

Hi, Yes because I tried with 9999 and nothing. But I still have the expired training message https://prnt.sc/tuqlo7 I tried with several students accounts. Thanks.

[Jackson]

Hello, But you can see , when i try this with your given account , it is working well, https://prnt.sc/tu8tzf Now , you can check course page : https://prnt.sc/tu8uo8 Can you share the same student admin credentials for which you have to face this issue, Also share the course url for that student, Thanks,

[SolutionsMaths_313]

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[Diana]

I have no idea what conversation is going on? So I am explaining to you in detail. As I can see in the screenshot that the course is a paid course. So if any user purchase course, the subscription will be decided according to the product subscription(if not added), then course duration will decide that factor. If you want the course subscription will be started only when user clicks for the very first time on course button after purchase, then there is a setting for that in wp-admin > LMS > Settings> http://prntscr.com/tw3c2s

[Author]

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