Fake Logout Senario

Home Forums Legacy Support Support queries How-to & Troubleshooting Fake Logout Senario

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #201566
    antterry
    Spectator
    Dear Support, Our website set the redirect to dashboard after login, when user click on the Menu logo, it will bring the user to Homepage, but there has a scenario, the menu bar will show login item, but the user is logged in, user need to refresh the browser and top menu bar will show user avatar again. This makes user confuse, and the user will need to log in again. For this scenario, it does not happen frequently, but still, happen sometimes. Hope our site can found out what the problem cause, thanks.
    #201829
    Anshuman Sahu
    Keymaster
    The issue is related purely to caching . the home page is cached somewhere and user goes to home page it is served from cache and the php code does not executes at all .no control reaches to php code where checks are added to show the user as logged in when he is logged in . You need to disable the caching for logged in users .
    #201956
    antterry
    Spectator
    Dear Alex, Thanks for the explanation, we will contact our hosting for this matter.
    #202062
    Anshuman Sahu
    Keymaster
    Sure please let us know if you need further assistance .
    #202863
    antterry
    Spectator
    Dear Alex, Problem solved, you may close this ticket.
    #202897
    logan
    Member
    Thanks for confirming that it is working now. So marking the topic as resolved and closing the topic.
Viewing 6 posts - 1 through 6 (of 6 total)
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