Favicon is not showing

Home Forums Legacy Support Support queries Styling issues Favicon is not showing

Viewing 15 posts - 1 through 15 (of 19 total)
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  • #164684
    jfowl827
    Participant
    After the recent update, my favicon disappeared. I've double checked to confirm it's uploaded in the vibe options header menu. It is also uploaded in appearance>customizer. I've also tried clearing the cache, launching incognito browser instances, and have tested browsers other than chrome (firefox, safari)   https://theexceptional.co
    #164748
    Diana
    Participant
    @jfowl827 Can you please share admin credentials in a private reply here. We need to check this P.S. mark your reply as private while sharing the credentials
    #164962
    jfowl827
    Participant
    This reply has been marked as private.
    #165060
    Mark Morgan
    Spectator
    I replicated this issue on your site, i need your ftp credentials to resolve this issue. PS: Mark reply as private while sharing the credentials.
    #165116
    jfowl827
    Participant
    my ftp is only accessible with a key, there are no login credentials. Kindly, would you provide instructions for resolving the issue? I am very familiar with the system. Thank you in advance
    #165169
    Mark Morgan
    Spectator
    This reply has been marked as private.
    #165172
    jfowl827
    Participant
    in that case, that's just a quick fix in the appearance editor. That's not an FTP change but rather a php code change I made while trying to look for solutions on the web before contacting support. Unfortunately that's not the root of the issue, and it will continue even after you adjust that wplms file back to it's original state using the login credentials I shared earlier
    #165173
    jfowl827
    Participant
    I made the change to WPLMS Parent Theme>includes>register.php   Line 80 & 81 /*============================================*/ /*=====  RESPONSIVE | FAVICON | HTML5  =======*/ /*============================================*/ function vibe_header_essentials(){ $favicon = vibe_get_option('favicon'); if(!isset($favicon)) $favicon = VIBE_URL.'/images/favicon.png';   $credits = vibe_get_option('credits'); echo '<meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="author" content="'.(isset($credits)?$credits:'vibethemes').'">';   if(!empty($favicon)){   echo '<link rel="shortcut icon" href="<?php echo get_stylesheet_directory_uri(); ?>/favicon.png" /> <link rel="shortcut icon" href="<?php echo get_stylesheet_directory_uri(); ?>/favicon.png" />'; }     }
    #165340
    Anshuman Sahu
    Keymaster
    Well , please undo the changes you done . The code change you did is wrong and it wont render your favicon . change this line  : echo '<link rel="shortcut icon" href="<?php echo get_stylesheet_directory_uri(); ?>/favicon.png" /> <link rel="shortcut icon" href="<?php echo get_stylesheet_directory_uri(); ?>/favicon.png" />';   back to this : echo '<link rel="shortcut icon" href="'.$favicon.'" /> <link rel="icon" type="image/png" href="'.$favicon.'">';    
    #165343
    Anshuman Sahu
    Keymaster
    then please upload favicon image and check it again : https://realfavicongenerator.net/favicon_checker#.WyI_TEiFOUk
    #165344
    jfowl827
    Participant
    fixed, and checked it again: http://theexceptional.co/wp-content/uploads/2018/04/Screen-Shot-2018-06-14-at-3.18.36-AM.png http://theexceptional.co/wp-content/uploads/2018/04/Screen-Shot-2018-06-14-at-3.20.16-AM.png
    #165346
    jfowl827
    Participant
    I've also cleared my cache, but the issue persists
    #165471
    Mark Morgan
    Spectator
    Hello, Yes this is found to be a bug. Created a card on trello, we will fix this bug in our future update. You can track this card : https://trello.com/c/qgZeFrPz/1680-issue-favicon-not-visible-on-mobile-device For now you can use any third party plugin to show favicon. Refer : https://wordpress.org/plugins/favicon-by-realfavicongenerator/
    #165475
    jfowl827
    Participant
    Thanks, I was able to fix the favicon by installing the 'SSL insecure content' plugin & uploading the icon to the WP appearance customizer under "site identity"
    #165535
    Mark Morgan
    Spectator
    ok.
Viewing 15 posts - 1 through 15 (of 19 total)
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