First Login Does Not Load App Area

Last updated on by tainabueno

Tagged: login

This topic has 6 replies, 2 voices, and was last updated 1 year, 8 months ago by tainabueno.

Viewing 7 posts - 1 through 7 (of 7 total)

Author

Posts
July 26, 2022 at 5:14 pm #387422

tainabueno
Spectator

The problem happens when the student buys the course and is going to login for the FIRST TIME through CHROME. To solve this, the student needs to logout and login again then works fine. https://prnt.sc/8gTUXEKgGNs_ https://prnt.sc/3infxs_n7T0T (when the 3 dots appear, it already indicates that it will not load) What can be done to avoid this?

July 27, 2022 at 3:58 pm #387459

Veronica
Moderator

hi can you provide the link of the course so we can replicate the same on your site also will be great if you can provide the video of the issue

July 28, 2022 at 4:19 pm #387493

tainabueno
Spectator

no course opens, it's giving the same screen https://prnt.sc/GN6H3sjb3flI

July 28, 2022 at 4:26 pm #387495

tainabueno
Spectator

This reply has been marked as private.

July 29, 2022 at 1:56 pm #387521

Veronica
Moderator

This reply has been marked as private.

August 2, 2022 at 3:13 pm #387632

tainabueno
Spectator

This reply has been marked as private.

August 2, 2022 at 3:30 pm #387636

tainabueno
Spectator

This reply has been marked as private.
Author

Posts

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.