I’ve opened 3 support tickets on Jule 26, 2021. Here Today is July 30, 2021 But Till now I did not get any response of any of my tickets.
Since I did not get any response yet, I’m going to post again all of my queries.
Query- 01) I’ve created a topic from a student account on a course forum: https://prnt.sc/1g07j2b
From vibe Helpdesk, I made the forum privacy public and when I click here : https://prnt.sc/1g041ys It’s redirecting to the homepage.
When I click the view button: https://prnt.sc/1g0b2tr It’s also redirecting to the homepage.
From where should I replay to the topic of the students? I found nothing from admin account: https://prnt.sc/1g0by4q
Query – 02) Hello,
We’ve created a Certificate Template. Everything is looks good: https://futurewebbd.com/certificates/fwbd-certificate/?c=833&u=62
But the problem is: students can not download, print or make the PDF.
These options are not working: https://prnt.sc/1g3fnnn
Besides the Certificate Validator is not working: https://prnt.sc/1g3fyv1
Query – 03) Hello,
I’ve sent a bulk message but student can not see it.
After clicking the message subject, It’s redirecting to a page and shows nothing like this URL: https://futurewebbd.com/members-directory/alamin-islam-8431/messages/view/2/
Thanks in Advanced !!!
please make sure that you have followed this tip:
and now create a new topic
it will show as from Saturday night and on Sunday forum faced some issues
all fixed now so if you create a new topic it will be visible to use
2:install and activate wplms pdf certificate plugin and
make sure that you have enabled pdf certificate on your site
and checked the setting in lms>>settings>>show PDF certificate only and another one in edit certificate template and enable pdf certificate
let me clear
the steps for pdf certificate
1- select the text box in pdf certificate builder choose the width and height accordingly
2- drag and drop the element according to your design
3- choose the alignment of the text there
and after that click on the EDIT TEXT
4- after that click the save option
then update the entire certificate
this is how it will work
here are the tips regarding the PDF Certificate plugin
3: checking on your site
just checked on your site and
it is working:
please create a new topic for the helpdesk issue and also provide student credentials on a new topic to replicate that
- This reply was modified 1 month, 3 weeks ago by Veronica.
From where I can install “wplms pdf certificate plugin” ?
From appearance-> Setup Wizard -> I installed the plugin: http://i.prntscr.com/XfOdnXy8TDWwolJwGJUbFA.png
But from the installed plugin section, I can not see the WPLMS PDF Plugin.
- This reply was modified 1 month, 3 weeks ago by futurewebbd.
please check here
Now certificate is working fine but the Certificate Validator is not working: https://prnt.sc/1g3fyv1
I want anyone can verify someone’s certificate with the certificate code mentioned in the certificate. I added a widget at the footer of my website but It’s not working. I put a certificate code but its going to a link like this: https://futurewebbd.com/?certificate_code=935-833-45
it is tested and working with version 4
you just need to follow this tip:
Please goto wp-admin > wplms > course manager > fallback certificate code.
Set the page here and it will work
I’ve created a page “Certificate” and I added it to the “Fallback Certificate Page” from WPLMS.
After that, I’ve assigned a certificate to a student but when I checked with the certificate code in the certificate validator, The certificate is not showing. The certificate code is: 935-833-64
Could you please check it from my website? Certificate validator I’ve put on the footer on my website: https://futurewebbd.com/
ok please provide the certificate template URL
a fallback certificate that you used
course URL in which you have added that
i will check that1 month, 2 weeks ago futurewebbdParticipantThis reply has been marked as private.
working on your siteThis reply has been marked as private.1 month, 2 weeks ago futurewebbdParticipant
Veronica, You helped me a lot. I appreciate your help.
We aim to improve the usability of our customer’s web-sites and we are glad to have made a contribution. If you find our information to be helpful & you wouldn’t mind leaving a review, we would really appreciate that!
Thanks & Regards😄
The topic ‘Forum, Certificate and Bulk Message issues’ is closed to new replies.