Free units are not showing up for any users

Home Forums Legacy Support Support queries How-to & Troubleshooting Free units are not showing up for any users

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #371855
    Adam
    Spectator
    For example, if you visit this course page https://www.hublearn.com/course/facebook-live-mastery/ and scroll down, you will see there are 2 units are free for users to view. Clicking any of them would show the unit details i.e. video. It used to work few months ago. But today I tested but none of them work anymore! Please could you find out the issue ? Thank You.
    #371878
    MrVibe
    Keymaster
    Either WP admin - LMS - Settings , free units only for logged in user is enabled or your WPLMS plugin is outdated. Please check and update. IS there any customisation related to single-unit in your site ?
    #371881
    Adam
    Spectator
    No there are no customisation related to single-unit in your site. We didnt touch the parent file even in child theme. And free units only for logged in user in not enabled. See the screenshot. https://www.awesomescreenshot.com/image/14336568?key=f05e565f34af5d4cde7d07d5721a3f11 Our current theme wplms version is 4.098 and all wplms related pluigns are uptodate.
    #372038
    Anshuman Sahu
    Keymaster
    Hi there is an ongoing issue in wplms plugin that free units are not showing any content to the users . We have fixed this and same will be available in next update of wplms plugin. the setting : Free units should only be accessible to logged in members[ Legacy ] is working fine for us .
    #372055
    Adam
    Spectator
    okay we will wait for wplms plugin updates.
    #372095
    Veronica
    Moderator
    remaining this topic open
    #373372
    Adam
    Spectator
    Hi let me know when you release or fix the plugin?
    #373431
    Anshuman Sahu
    Keymaster
    Hi update for this has been already released .
    #373456
    Adam
    Spectator
    Thank you its working. You can close ticket.
    #373497
    Veronica
    Moderator
    thanks for your confirmation
Viewing 10 posts - 1 through 10 (of 10 total)
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