Hi! I have two problems with the theme:
1.The text from the gift buttons appear but the button doesn't and I have no idea why. In elementor it does but outside it doesn't.
2. On the course problem, the profile looks like this: https://pasteboard.co/JXrdEte.png. Also there's a strange delay when loading this part of the theme, this is how it looks like: https://pasteboard.co/JXrewil.png before actually loading everthing.
Can you please solve this two?
Thank you, regards,
Andreea Purta
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1. The problem is that is added from elementor, but it doesn't show on the front page
Please take a look at the images:
https://prnt.sc/11incrk
https://prnt.sc/11in7jg
https://prnt.sc/11ina2y
2. It looks horrible. This problem was not pointed out in your presentation theme on envato :(. The owner of the website is mad about this.
Isn't there anything you can do about this?
Yes, I can see on your site. It's not working
Let me check once and then will get back to you. Do ping me here on Tuesday
For Issue 2: You can enable Buddypress On single page: https://docs.wplms.io/administrator-guide/step-by-step-guide-for-administrators/buddypress-single-page#set-as-buddypress-single-page
This will resolve your issue, Let me know if this is working good. So that I can check the issue 1
So? The first issue still doesn't work...And I am very angry because I wrote you here and on email multiple times.. no problem was solved
The first problem, I don't know how this https://docs.wplms.io/administrator-guide/step-by-step-guide-for-administrators/buddypress-single-page#set-as-buddypress-single-page will help me, I don't want to change anything I just need that loading screen to dissapear
hi @muller008_934
can you please explain the issue to me
as Diana is not continuing with us so please explain the issue so I can proceed
to understand the continuing issue is not easy to it will be grateful if you can let us know the issue or you can create a new topic as well so we will continue there
you can mention your issue pointwise with proper screenshot
thanks
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I tried that and is not working.
hi
the delay in response due to a support holiday
can you please confirm what is not working?
the email or profile issue?
hi
please make sure you have enable some settings:
goto wp-admin -> lms – > settings -> emails -> email options -> edit activation email template -> check if there is any template there .
please make sure you have enabled touchpoints in the LMS setting and also enable the welcome email setting in the registration form.
Please check if you have set up any activation emails in Buddypress emails from wp-admin >> emails.
If not then please set one.
refer: http://prntscr.com/brx18f
http://prntscr.com/brx1ju
make sure you have disabled skip mail verification: https://prnt.sc/rv9yp5
and also check and follow this
https://docs.wplms.io/admin-guide-faqs#buddypress-activation-email-not-working
.
