Home › Forums › Legacy Support › Support queries › Setup issues › Header changes when creating templates
- This topic has 14 replies, 3 voices, and was last updated 3 years, 1 month ago by Veronica.
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October 4, 2021 at 1:08 pm #372021Nuria_Sierra_CruzadoParticipantHi! I have created some templates with elementor (product page, posts, etc) and, I don't know why, for those templates were not shown the header like the rest of the web (the design was changed )... For that reason, I create a header with elementor (exactly the same as the rest of the web) but only to assign it to those templates (which are the ones that caused a problem) ... The problem now is that in the headers created with elementor, the submenu is not displayed ( compare https://prnt.sc/1ur3nzl vs https://prnt.sc/1ur3q7l) ... So days ago I wrote to elementor support and after many comings and goings, at the end they tell me that there is an incompatibility between the theme and elementor and that I should contact you to solve the problem... All I want is for the header to be displayed correctly on the entire web. Thank you very much in advance!October 5, 2021 at 2:03 pm #372112VeronicaModeratorhi we need the URL for both pages so we can check this on your siteOctober 6, 2021 at 10:04 am #372152Nuria_Sierra_CruzadoParticipantThis reply has been marked as private.October 7, 2021 at 11:23 am #372228VeronicaModeratorok checkingOctober 7, 2021 at 11:32 am #372231VeronicaModeratorThis reply has been marked as private.October 11, 2021 at 10:28 am #372503Nuria_Sierra_CruzadoParticipantHi Veronica, I don't see that code in the css ... I don't know if you've already deleted it. but if so, the navigation submenu is still not displayed ... :( What could be happening? Thanks in advaced!October 11, 2021 at 10:29 am #372504Nuria_Sierra_CruzadoParticipantsorry, I forgot share the screenshot: https://prnt.sc/1vp3a9eOctober 12, 2021 at 11:32 am #372600VeronicaModeratorhi here it is: http://prntscr.com/1vu9i13 looks like it is coming from the page builder it self on which you have created thisOctober 13, 2021 at 11:11 am #372686Nuria_Sierra_CruzadoParticipantbut I don't understand it ... We haven't set the "display: none". And if we create a new header, the same thing keeps happening. But, if we change the theme and try to create a header with elementor, everything works fine and the submenu is displayed ... It seems to be an incompatibility with the theme ... What can we do then so that the header looks correctly in all pages?October 14, 2021 at 11:20 am #372793VeronicaModeratorhi for that we can do a thing that provide custom CSS for this if you want let us know pleaseOctober 14, 2021 at 11:24 am #372794VeronicaModeratorwe have also created the Trello card https://trello.com/c/oYRyHMtDOctober 14, 2021 at 1:51 pm #372818Nuria_Sierra_CruzadoParticipantHi! what we want is the problem to be solved and so that the menu could be seen correctly all over the web, so if we fix it with a css, perfectOctober 16, 2021 at 1:46 pm #372912Anshuman SahuKeymasterok please add this custom css in your wp-admin -> appearance -> customize -> custom css :
.elementor-nav-menu--dropdown-tablet .elementor-menu-toggle, .elementor-nav-menu--dropdown-tablet .elementor-nav-menu--dropdown{ opacity: 1 !important; }
October 18, 2021 at 9:48 am #372970Nuria_Sierra_CruzadoParticipantHi Alex! Now it works correctly with your css. Thanks a million for the help! We close ticket! Yeah! ;)October 18, 2021 at 10:22 am #372972VeronicaModeratorgood to know this helps -
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