Creating the topic as per the request from the moderator. We need help with this as we don't have an inhouse developer at the moment.
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Please try updating your theme manually by following this tip. Refer :
https://wplms.io/support/knowledge-base/manually-updating-wplms/
In another thread, i was told to provide the credentials so that someone from your team can assist. Unfortunately we don't have the server the required experience to perform these tasks and our developer is not available at the moment. Kindly assist us with this.
Could you please share your cpanel details with us so that we can update your theme.
PS: mark reply as private while sharing the credentials.
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updated theme at your end please check .
Thanks a lot Alex. You can close the ticket.