How to fix {{recipient.name}} problem ?

[spyboys]

Hi I try to register for instructor the mail going like this it does not shows instructor name please visit this link {image link --> https://prnt.sc/sq7ddn} you may get more idea about this problem

[Anshuman Sahu]

can you please share the url of your instructor registration form and also your site url and admin creds in private reply ?

[spyboys]

This reply has been marked as private.

[Veronica]

hi sorry for the delay due to support holiday i need to replicate the same on my local setup and then will check if it's a issue or not. please ping for the same

[spyboys]

hello, why no response?

[Veronica]

as i have told you to ping me thanks for ping me i would like to know that

1. if it's happening for instructor or for all?
2. are you using custom registration form of the instructor?
3. also send the name of the template of the email on which this issue is causing.

[spyboys]

1.only instructor 2.custom registration 3.sorry I did not know the name of the template

[Veronica]

ok then i am replicating the same on local setup. please ping me if i forgot to reply.

[spyboys]

hello replay me

[Anshuman Sahu]

Well the error is actually related to buddypress ,we are checking its code .Please ping back for reminder .

[spyboys]

ok

[spyboys]

hello replay please

[Veronica]

This reply has been marked as private.

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