HTTP ERROR 500 INSTALL THEME

Last updated on by

Home › Forums › Legacy Support › Support queries › Setup issues › HTTP ERROR 500 INSTALL THEME

Tagged: 

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • December 11, 2018 at 5:44 pm #188498
    ortointelligence
    Participant
    Hi I´m having a problem with the instalation of the theme. I upload the folder by ftp, but when i go to install the theme, at time of the plugins instalation, it just happens this error. I´ve alredy tried a lot ways to fix it, but i couldn´t. Please help me.
    December 12, 2018 at 7:07 am #188565
    logan
    Member
    Hey, This is weird. Please share the screenshot next time for better support by uploading them using http://prnt.sc/ Please check the minimum requirement for the plugin installation. Error 500 is a server error not a theme error. Refer this tutorial : https://vibethemes.github.io/wplms-docs/installation.html Please let us know if it helps or not? Good luck.    
    December 12, 2018 at 1:24 pm #188647
    ortointelligence
    Participant
    http://www.newon.com.br/projetoteste/ I think the problem is with the required Vibe Custom types plugin, because if I uninstall it, the website comes back. I increased the memory limit, but it didn't work.  
    December 12, 2018 at 1:26 pm #188648
    ortointelligence
    Participant
    Sorry, i forgot. https://prnt.sc/lu0h2u
    December 13, 2018 at 12:17 pm #188792
    ortointelligence
    Participant
    Hello This is the error, please help me. <pre style="color: #000000;">[13-Dec-2018 12:00:31 UTC] PHP Fatal error: require_once(): Failed opening required '/home/q12fj42j5wre/public_html/projetoteste/wp-content/themes/wplms/options/validation/theme-update/class-theme-update.php' (include_path='.:/opt/alt/php70/usr/share/pear') in /home/q12fj42j5wre/public_html/projetoteste/wp-content/themes/wplms/wplms/includes/config.php on line 35
    December 13, 2018 at 12:39 pm #188802
    Anshuman Sahu
    Keymaster
    Please share your site url , admin credentials and a valid ftp credentials in private reply to look into this issue . also tell which demo you wanna install?  
    December 13, 2018 at 1:41 pm #188822
    ortointelligence
    Participant
    This reply has been marked as private.
    December 14, 2018 at 9:36 am #188911
    logan
    Member
    Hey, You forgot to share ftp host please share it. i could not access your cpanel / hosting. Waiting for response.
    December 14, 2018 at 11:04 am #188920
    ortointelligence
    Participant
    This reply has been marked as private.
    December 14, 2018 at 12:45 pm #188941
    logan
    Member
    hey, there is so many files in which you have installed the wplms. if possible please remove extra files. refer: http://prntscr.com/luwlzz
    December 14, 2018 at 4:25 pm #188972
    ortointelligence
    Participant
    This reply has been marked as private.
    December 17, 2018 at 4:56 am #189146
    logan
    Member
    Dear Friend, It took a lot of time to manage this. i have installed a fresh copy of wplms after resetting everything. Please start working on your website. good luck.
    December 17, 2018 at 1:17 pm #189278
    ortointelligence
    Participant
    This reply has been marked as private.
    December 18, 2018 at 11:26 am #189440
    Diana
    Participant
    @ortointelligence Can we close this topic?
  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘HTTP ERROR 500 INSTALL THEME’ is closed to new replies.