i cant activate video vibe

[Gnco83]

i want to activate video vibe but i still got the free trial button and when i click on it, it start to download and then it stops and give the message: free trial consumed on site educarteonline.org and i didnt use it and i already purchased the addon i just want to activate but im not getting the field to enter my key   thank you

[Diana]

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[Gnco83]

hello thank you for your response   i already did it as you recommend, but in the add ons area i cant enter the license because it keeps telling me free trial and when i click on it, i get this message: free trial consumed on site educarteonline.org, and i didnt use it.    

[Gnco83]

  https://prnt.sc/tgvtzs     https://prnt.sc/tgvs9w

[Anshuman Sahu]

Hi please share your site url and admin credentials in private reply to fix this out ,

[Gnco83]

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[Anshuman Sahu]

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[Gnco83]

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[Anshuman Sahu]

Well you have to make sure that the app that your created on developer.vimeo.com has upload access .You have to request for upload access from video in your app home page . https://prnt.sc/tiy5t2 If already done and still having issues then please share your vimeo credentials as well to check .    

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