Hello Team,
we have problems with the setup wizard. At the point "import demo content" it shows us: unable to load file from server, reload this page. If issue persists, consult webhost, as your server is unable to load sample data from Amazon server.
We reloaded the side but it the same issue.
What is the issue with it?
Thanks a lot
Hello,
Yes, For this you can follow this tip: https://wplms.io/support/knowledge-base/wplms-setup-wizard-import-content-not-loading/
Thanks,
Hello Jackson,
sorry but it doesn´t work. the error message is highlighted in red with us! Unfortunately this is not the same as in the video.
Thanks
Hello,
Please share admin credentials in private reply: also share the references which issue you have to face,
After that same i will replicate on your local setup,
Thanks,
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Hello,
i was trying same user-name as you mention in last reply, But not able to access your backend: https://www.screencast.com/t/HPo5IySVljtb
As you can see from this video, Please mention clearly what going wrong with me,
Mention like this,
User name: XXXXXX
Pass: XXXXX
Thanks,
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Hello,
Yes, this is happening on your website: https://prnt.sc/ufbgp7
unable to load file from server: Firewall was blocking all connections please contact your server provider,
Thanks,
Hey,
the request to our provider is on the way. Couldn't you send us the file? Strangely, we were able to download everything except for the demo ... That's strange.
Many thanks
Hello,'
Yes, please once consult with your hosting provider,
May be Firewall was blocking all connections ,
Thanks,
Hello,
we contacted our Provider, but it didnt helped.
Can you please send us the full installation pack, including the demo content (in precise: Demo 5 i think).
This would be the simplest way , so we havent to deal with this !?
We wasted too much time for this.
Greetings