Insert video – videos appear small

Home Forums Legacy Support 4.0 Bugs & Issues Insert video – videos appear small

Viewing 15 posts - 1 through 15 (of 22 total)
  • Author
    Posts
  • #301664
    astoria_group
    Participant
    4 days ago I posted this topic, you did nothing but say to move it to specific forum. Now please provide some support. I am trying to post a page, and no matter what I use – Visual Composer or Elementor, videos appear small on the page, width is full but height is very small, why? see here: https://www.loom.com/share/39d236ff663248898e6edf27a1c9ac8f
    #301665
    astoria_group
    Participant
    This reply has been marked as private.
    #302008
    Veronica
    Moderator
    hi, thank you for the video to help us to understand the issue I have tested the same as you have provided in your video and found it is working fine please have a look http://somup.com/cYQQ65XTNj
    #302210
    astoria_group
    Participant
    Can you please check why isnt it working in my site?
    #305040
    Veronica
    Moderator
    checking...
    #305085
    Veronica
    Moderator
    hi, I request you to please first update the theme and plugins to the latest version http://prntscr.com/ufh6zl http://prntscr.com/ufh7ou we have released the update yesterday please update them accordingly https://wplms.io/support/knowledge-base/wplms-4-085-vibebp-1-3-wplms-plugin-1-3/ and then let us know
    #313773
    astoria_group
    Participant
    Updated - no change. Did you check? Is there a solution?
    #313970
    Veronica
    Moderator
    on local working: http://somup.com/cYQTILlca1 may i know your versions? and also if you are using any third party plugin then try to disable this and then check
    #314163
    astoria_group
    Participant
    I have provided credentionals in this topic - please log in and check what you need. All plugins are latest version.
    #314569
    Veronica
    Moderator
    hi, the delay in response due to support holiday just checked and found custom css https://prnt.sc/upcbvq if you want then we can provide css fix for this
    #314615
    astoria_group
    Participant
    This reply has been marked as private.
    #314906
    Veronica
    Moderator
    ok i need to check the code on your site then i will provide it here
    #314933
    astoria_group
    Participant
    ok, waiting
    #315101
    Veronica
    Moderator
    please use this:
    .elementor-widget.elementor-widget-video iframe.elementor-video-iframe {
        height:500px;
    }
    
    http://prntscr.com/uqi54h change the size accordingly
    #315358
    astoria_group
    Participant
    Where should I write this code? As I said in my previous comment can you also provide me the steps where and how to put it because I am not good with coding
Viewing 15 posts - 1 through 15 (of 22 total)
  • The topic ‘Insert video – videos appear small’ is closed to new replies.