Instructor Array email issue in 2.0.2

[cdavies]

Instructor name continues to be displayed as "Array" in email messages via Touch points. Theme and all plugins up-to-date and active.

[Anshuman Sahu]

CAn you please share on what touch point this issue is appearing and the number of authors in the module for which the email was triggered .

[cdavies]

We only have 3 use cases from 2 different courses since the update, but have received the "Hi Array" message on all so far:

• Course subscribed
• User starts a course
• Course submit

One course has one single author for course, all units/assignments/quizes, etc. The other course was only for testing and has only one unit by one author, and the course itself is set to a different author (2 total).

[cdavies]

Also might be related: we are using WPLMS for internal training so we don't need the commerce aspect. For all other updates, we ended up deactivating the WooCommerce plugin with no adverse effects, but when I deactivate in this update, the email template page does not work (template preview and code missing from bottom, and buttons inactive). We do have it (and all other plugins) activated and up to date at the moment, so that isn't the cause of the "Array" issue - just another email-related issue I noticed.

[Anshuman Sahu]

Yep this one is an issue with the update with woocommerce deactivated that email template wont save .Thanks for reporting this issue . CAn you please share your site url and admin credentials to check both these issues  . PS: mark reply as private while sharing the credentials .

[cdavies]

Sorry for the delay. URL: http://learn.tvmedia.ca/ user: vibethemes password: supp0r7

[Anshuman Sahu]

The  "Hi array" seems to be an issue with the emails as of now in wplms . I was able to replicate it . We are working on it and  this will be fixed in the net update of wplms .

[cmfwebsolutions]

I still see the array in a newly created instructor

[Skywalker [ ex VibeThemes]]

Please make sure you have updated your WPLMS theme and it's related plugins to the latest verion 2.5

[cmfwebsolutions]

Hi everything is up to date. https://www.evernote.com/l/AOLnIRnl9SFLhYjoNunOm2png8_JIzYqEJo

[Anshuman Sahu]

CAn you please create your own topic and then share your admin credentials and site url in a private reply there?

[cmfwebsolutions]

This reply has been marked as private.

[Anshuman Sahu]

Please check reply here  :  https://wplms.io/support/forums/topic/array-showing-in-user-details-on-courses-page/

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