- This topic has 17 replies, 6 voices, and was last updated 3 years, 9 months ago by
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Hi, Im testing the touchpoints, and have turned on notificaiton and email for student and instructor to receive when:
- student subscribed and added to course
- student submit quiz
- student submit assignment
- teacher evaluates assignment
Hello user, In my testing I'm getting mail properly. Refer: https://www.screencast.com/t/LlcEymrEBLQf Thank youHi Steve, Yes, as mentioned instructor only received email on the subscription part, which also worked on your side. My issue is for the rest of the notifications:- student submit quiz
- student submit assignment
- teacher evaluates assignment
Hello, For this please go to wp-admin->lms->settings->touch points->Assignment Submitted by user, and enable the email for students. Same fro quiz submit, Thanks,Hi Jackson, But that's the problem, I've already turned on the touch points as shown in my previous video https://www.screencast.com/t/7ZTkI2mU but I'm not getting any notification. As mentioned previously, Ive turned on touchpoints for these:- student subscribed and added to course
- student submit quiz
- student submit assignment
- teacher evaluates assignment
Hello, Please share admin credentials in private reply, I will replicate same on your website, Thanks,Well mail is landing in spambox : https://prnt.sc/taf7ok Please try to change your from name and email :Please try adding the given code in your wp-admin > plugins > editor > wplms-customizer.php file at the end before "?>" in wplms customizer plugin :
add_filter('wp_mail_from', 'new_mail_fromqw');
add_filter('wp_mail_from_name', 'new_mail_from_nameqw');
function new_mail_fromqw($old) {
return '[email protected]';
}
function new_mail_from_nameqw($old) {
return 'site name';
}
instead of [email protected] -----> use your email id
And instead of "Site Name" ------> use site name
Hi Alex, Similar to Steve, you also only tried with the subscription touchpoints, and NOT quiz and assignment which I have trouble for (also see my issue title) Here is the video that I tried another time, this time to show you the gmail as well. I have configured the teacher and student to have the same email (making use of the . in the email address) https://www.screencast.com/t/MjQcvsvg9B You can see what I did:- Student subscribes to course
- 2 emails are received (good)
- Student starts course and submit quiz
- only ONE email received for student. NOT for instructor (this is the problem)
- Student submits assignment
- only ONE email received for student. NOT for instructor (this is the problem)
Hello, But here you can see , Make an account for instructor , start course and submit quiz and received an email for submit quiz Refer: https://prnt.sc/tb2j4r Thanks,Hi Jackson, But that's the email for the student, isn't it? The subject clearly says "YOU submitted quiz" Can you take a look at the video that I've submitted earlier on again? i have that too. Here is the screenshot: https://prnt.sc/tb9lq8 And this is for assignment: https://prnt.sc/tb9mht Have you checked if instructor receives those emails when student submits quiz/assignment? As mentioned a few times before, my issue is in instructor. There is no email for that, for both Quiz and Assignment. I'd have expected 2 emails that says something like "STUDENT submitted quiz" and "STUDENT submitted assignment" in the instructor's mailbox. Can I request for conference call please? Then we can resolve this faster, because it seems after 10 posts, my issues are still not getting understood, despite the multiple screenshots and videos.Hi Alex, What I noticed you did was to add the instructor into the author: https://prnt.sc/tc0k3v I've tried editing the page (by changing the description) but the emails are not getting sent still, until... I added the instructor as the author, like what you did. Then I started getting the emails. However, for our case, multiple instructors (from different similar courses) are sharing the same quiz. so if 1 student (belonging to only instructor 1, submits the quiz/assignment), both instructors will receive the emails, which is not right. Is that the current limitation?Yes this is a limitation, quizzes cant be used in multiple courses by different instructors right now .
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