Instructors show as students

Home Forums Legacy Support Support queries Setup issues Instructors show as students

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #172473
    nmavro73
    Spectator
    I  have set some instructors. But they show as students http://prntscr.com/kitra6 http://prntscr.com/kitrii http://prntscr.com/kitrpu Their dashboards are also mixed
    #172549
    Mark Morgan
    Spectator
    Please, let me know if you're using any user dependent third party plugin.
    #172570
    nmavro73
    Spectator
    This reply has been marked as private.
    #172651
    Mark Morgan
    Spectator
    Please share your admin credentials to replicate this issue at your end. PS: Mark reply as private while sharing the credentials.
    #172652
    nmavro73
    Spectator
    This reply has been marked as private.
    #172695
    Anshuman Sahu
    Keymaster
    Well the user role editor does modifies the core cpabilities of the users .Please keep it deactivated and then add a new instructor and check if she shows as student or not . If above does not works then you have to install it back and then make all the user roles with default user capabilities again and then save its settings . the issue actually related to the plugin you used .Please contact the plugin author on this .a
    #172696
    nmavro73
    Spectator
    You mean make them subscribers then instructors again?
    #172711
    nmavro73
    Spectator
    I promoted a subscriber and I still got same issue
    #172714
    Nino94
    Spectator
    Same problem
    #172719
    nmavro73
    Spectator
    I can confirm this is a migration issue since in a clean demo import  it is not there. However, we have to find a way to solve it. I deleted all user third party plugins
    #172730
    nmavro73
    Spectator
    I created a new user and set them as instructor. Still shows as student. I changed all of the instructors to students, they do not show at all. Their dashboards are mixed as well. All the third party plugins are disabled now
    #172750
    Anshuman Sahu
    Keymaster
    Admin credentials are not working . Please share a valid one again.

    You would need  to install user role editor plugin back and then make all the user roles with default user capabilities again and then save its settings .

    The issue actually related to the plugin you used .Did you tried contacting plugin author on this ?

      Please note that the issue is only replicated on your site and not any of our user's site or any of our test and demo sites .  
    #172766
    nmavro73
    Spectator
    I figured it out with the hint about user rights!I made a clean install on a local wamp. I installed demo. I installed user role editor and checked user rights. I changed the migrated copy user rights to match!
    #172913
    Anshuman Sahu
    Keymaster
    Ok thanks for sharing that tip .Can we close this topic ?
    #172917
    nmavro73
    Spectator
    Yes definitely.
Viewing 15 posts - 1 through 15 (of 16 total)
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