Issue with getting active students who have renewed their subscription

Home Forums WPLMS AddOns WPLMS Mailchimp Issue with getting active students who have renewed their subscription

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  • #149227
    erpwebtutor
    Spectator
    Recently we ran into this issue when we wanted to send some instructions to students who are active on the course. We filtered the mailchimp list based on the active status and it worked fine for students who are currently active on their first purchase. However, it is unable to retrieve the students who have renewed their subscription. In mailchimp Active status column, their status is showing as "Active,Expired". Hence they are neither getting selected when we choose to send any communication to all the students in a particular course whose subscription is still active. http://prntscr.com/io30ql Please look into this issue urgently and provide a fix.
    #149339
    H.K. Latiyan
    Participant
    Hi, This selection is done on the mailchimp and not on wplms, unfortunately, I do not have much knowledge on this. The wplms make sure that the students are synced in the mailchimp list.  
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