Home › Forums › Legacy Support › Support queries › Other issues › Issue with the log in of the users This topic has 3 replies, 3 voices, and was last updated 6 years ago by Anshuman Sahu. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts April 16, 2018 at 3:15 pm #153276 CTI TeamParticipant Hi, I have the following error "Error on login, try again, if the problem persists contact the team" It is solved when cleaning cache and the error appears in the login screen when a user tries to enter the platform I will be waiting for your answer April 17, 2018 at 11:00 am #153370 Mark MorganSpectator Yes this could be a caching issue, so please enable caching for logged in user. April 17, 2018 at 2:41 pm #153404 CTI TeamParticipant Hi, where can i enable it ? April 18, 2018 at 1:34 pm #153525 Anshuman SahuKeymaster Hi, You have to clear cache of logged in user. You can achieve this using a third party plugin. Author Posts Viewing 4 posts - 1 through 4 (of 4 total) The topic ‘Issue with the log in of the users’ is closed to new replies.