Issue with units after import

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  • January 8, 2018 at 1:42 pm #142068
    erpwebtutor
    Spectator
    Hello We had to import our content to our new portal last year. However we started noticing now that some of the units came in as child of other units and also the Allow Comments checkbox wasn't checked. We could fix the latter but unable to remove the parent child relationship between the units. See the screenshot link:   http://prntscr.com/hxl8zu Please assist us to resolve this.
    January 15, 2018 at 5:51 pm #142809
    erpwebtutor
    Spectator
    Almost a week now this has been posted. Can someone please respond to this?
    January 17, 2018 at 2:02 pm #143160
    erpwebtutor
    Spectator
    Hello Admin Don't know why you keep ignoring this post. There are issues with your course import that is causing all these silly issues. Expect to get a response on this soon. Regards ERPWebTutor Support
    January 20, 2018 at 9:35 am #143538
    H.K. Latiyan
    Participant
    Hi, Firstly, you have created the topic in the general forum, refer:  https://prntscr.com/hyfqo7 This is not the support forum and we do not check the general forums on a daily basis. If you need support then you should create topic in the support queries forum, refer: http://prntscr.com/hyfqo7 This support queries forum is checked by the support staff on a daily basis. Also, make sure you create the topic in relevant forums only.   I am moving this topic in the how-to forum. ------------- Coming to your issue, please let me know how did you import the data to your new website. Did you use wordpress default import/export plugin, as it can import and export all the data from the website ? Or did you use wplms export/import feature present in the lms settings or did you use the export content feature present in appearance and then installed the wplms theme with this new content instead of default.
    January 29, 2018 at 6:18 pm #144698
    erpwebtutor
    Spectator
    Sorry for the delayed response. Everything was done using the wplms export/import functionality.
    January 30, 2018 at 11:57 am #144812
    H.K. Latiyan
    Participant
    Hi, Do you mean this one: http://prntscr.com/i7maq6 Can you please share the site url and the admin credentials with us to check this. Also, Share the exported file that you imported to check it. Please mark your reply as private while sharing the credentials.
    February 12, 2018 at 2:00 pm #146427
    erpwebtutor
    Spectator
    This reply has been marked as private.
    February 13, 2018 at 10:13 am #146510
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    February 13, 2018 at 1:38 pm #146559
    erpwebtutor
    Spectator
    This reply has been marked as private.
    February 14, 2018 at 11:20 am #146662
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    March 6, 2018 at 4:29 am #148937
    erpwebtutor
    Spectator
    This reply has been marked as private.
    March 6, 2018 at 9:50 am #148995
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    March 6, 2018 at 2:34 pm #149071
    erpwebtutor
    Spectator
    This reply has been marked as private.
    March 7, 2018 at 10:53 am #149191
    H.K. Latiyan
    Participant
    Hi, I checked this on your website, to fix this I can make query in your database, but I do not have the permission to access files on your website. Can you please share the ftp credentials. I'll make the query to fix this.  
    March 7, 2018 at 1:51 pm #149224
    erpwebtutor
    Spectator
    This reply has been marked as private.
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